Support Articles

What Are the Limitations of the Trial Version of Shopping Cart Designer Pro?

The trial version of Shopping Cart Designer Pro has the same functionality as the registered version, with a few exceptions: You cannot remove the "Shopping Cart Designer Software by...

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Article ID: 728 | Published On: Oct 28, 2009 | 24 views | Rated 0 stars by 0 people

What Are the Limitations of the Trial Version of Shopping Cart Designer?

The trial version of Shopping Cart Designer has the same functionality as the registered version, with a few exceptions: You cannot remove the "Shopping Cart Designer Software by...

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Article ID: 727 | Published On: Oct 28, 2009 | 18 views | Rated 0 stars by 0 people

I Get a Catalog Error When I Try to Upload.

The catalog error you are receiving is usually due to one of three things. The WWW folder you have entered in the FTP Settings window is incorrect. If you are not sure what goes in...

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Article ID: 726 | Published On: Oct 20, 2009 | 76 views | Rated 0 stars by 0 people

What Happens to My Custom Themes When the Trial Version of Shopping Cart Designer Expires?

When the trial version of Shopping Cart Designer expires, you will no longer be able to open any of the custom themes you created or apply them to a store in Shopping Cart Creator. However, if...

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Article ID: 723 | Published On: Oct 14, 2009 | 61 views | Rated 0 stars by 0 people

What Is the Difference Between Shopping Cart Creator and Shopping Cart Designer?

Shopping Cart Creator and Shopping Cart Designer (Pro and Basic) are two different programs with two different sets of functions. They cannot be used interchangeably. If you want to have an...

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Article ID: 724 | Published On: Oct 14, 2009 | 150 views | Rated 4 stars by 2 people

My Store Header Disappears When I Remove the Logo and Shop Name.

If you remove the logo and shop name from the header in certain Shopping Cart Creator themes, the header will disappear. This is because there isn't any data in the header. To fix this, use...

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Article ID: 722 | Published On: Oct 12, 2009 | 55 views | Rated 0 stars by 0 people

Why Can't I See the Folders on my Server?

If you are entering your FTP settings in Website Access Manager and cannot see the folders on your server when you click the Browse button to select your home directory, you'll need to take a...

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Article ID: 721 | Published On: Oct 11, 2009 | 105 views | Rated 5 stars by 1 people

My Sale/Discount Price Background Image is Cut Off. (Shopping Cart Designer)

This is an issue with the theme you have chosen. To correct it, start from a theme that has includes a price background (including '80s Punk, Classical Jazz, Grandpa's Shoes, Green Borealis,...

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Article ID: 720 | Published On: Oct 7, 2009 | 72 views | Rated 0 stars by 0 people

What Are the “Area Background” Properties, and How Do I Use Them?

You can create a complex design by combining different background properties, which is why we included the "area background" properties (which include the central, main content, header, and...

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Article ID: 719 | Published On: Oct 7, 2009 | 99 views | Rated 0 stars by 0 people

My Sale/Discount Price Background Image is Cut Off. (Shopping Cart Designer Pro)

To create enough room for your sale/discount price background image, adjust the padding for this element. Here's how: Select Product Properties using one of the following options: ...

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Article ID: 718 | Published On: Oct 7, 2009 | 83 views | Rated 0 stars by 0 people

How Do I Make My Custom Theme Appear in the New Theme Window?

It's really easy: Just go to File > Save as Theme and enter a name for your theme. That's it! Your theme will now appear in the New Theme window.

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Article ID: 717 | Published On: Oct 7, 2009 | 78 views | Rated 0 stars by 0 people

What’s up With All This “Lorem Ipsum Dolor Sit Amet...” Nonsense?

This faux-Latin gobbledegook is called "Lipsum," and it is used as filer text in Shopping Cart Designer Pro. It's just a visual aid that lets you see how your theme design looks when populated...

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Article ID: 716 | Published On: Oct 7, 2009 | 76 views | Rated 0 stars by 0 people

How Do I Add a Logo to my Shop in Shopping Cart Designer Pro?

To add a logo to your theme using Shopping Cart Designer Pro, select Header Properties , go to the Background tab, and use the options available under the Shop Logo area to select and...

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Article ID: 715 | Published On: Oct 7, 2009 | 92 views | Rated 0 stars by 0 people

How Do I Transfer My Themes to Shopping Cart Creator?

First save your work in Shopping Cart Designer, and then export the theme using one of the following options: Go to File > Export to Shopping Cart Creator Click the Export button...

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Article ID: 714 | Published On: Oct 7, 2009 | 117 views | Rated 0 stars by 0 people

Can I Have the Basic and Pro Versions of Shopping Cart Designer Installed at the Same Time?

You sure can! First, install one of the versions of the software normally. Next, run the installer for the other version, and in Step 3, uncheck the box that reads either Do you want to...

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Article ID: 713 | Published On: Oct 6, 2009 | 72 views | Rated 0 stars by 0 people

Can I Remove the Link to CoffeeCup Software in the Footer? (Shopping Cart Designer)

All themes created in the trial version of Shopping Cart Designer are hard-coded with a link to CoffeeCup Software in the footer. This link can be removed by purchasing the basic or pro version...

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Article ID: 712 | Published On: Oct 6, 2009 | 77 views | Rated 0 stars by 0 people

What Exactly Can Shopping Cart Designer Do?

Glad you asked! Shopping Cart Designer is used to create a custom theme for a Shopping Cart Creator store. This could mean making a few tweaks to a preexisting design, or using one of the blank...

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Article ID: 711 | Published On: Oct 6, 2009 | 120 views | Rated 0 stars by 0 people

How Can I Save My Custom Theme on Other Computers?

To save your custom theme so it appears in the Shopping Cart Creator Theme window on another computer, first make a copy of your theme. To do this, navigate to the appropriate location on...

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Article ID: 710 | Published On: Oct 6, 2009 | 87 views | Rated 0 stars by 0 people

Can I Change the Language of the Theme Text in Shopping Cart Designer?

Shopping Cart Designer is purely a design program, so you cannot edit any text in it, period. However, if you have any images, such as buttons, that contain text in another language that you...

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Article ID: 708 | Published On: Oct 6, 2009 | 104 views | Rated 0 stars by 0 people

What Are the Differences Between Shopping Cart Designer and Shopping Cart Designer Pro?

Shopping Cart Designer Pro contains several features that are unavailable in Shopping Cart Designer, including: Access to the area around a page element to create a complex design ...

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Article ID: 707 | Published On: Oct 6, 2009 | 90 views | Rated 0 stars by 0 people

Can I Upgrade Shopping Cart Designer to Shopping Cart Designer Pro?

You sure can! If you would like to upgrade your purchase of Shopping Cart Designer to Shopping Cart Designer Pro , please call our office at (678) 495-3480, and we will be happy to upgrade...

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Article ID: 706 | Published On: Oct 6, 2009 | 151 views | Rated 5 stars by 90 people

I Get an Error When I Try to Open the Help File.

If you get the following error message when trying to open the PDF Help file... Whoops! We couldn't find a PDF viewer on your computer. You can still access the Help file here: ... it...

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Article ID: 705 | Published On: Oct 2, 2009 | 198 views | Rated 0 stars by 0 people

How to Add ColorBox to a Visual Site Designer Page.

If you've seen the cool ColorBox effect on Webpages like CoffeeCup's Theme Shop and want to add it to a Webpage created in Visual Site Designer, you're in luck! The process is a bit...

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Article ID: 704 | Published On: Sep 17, 2009 | 970 views | Rated 4 stars by 5 people

How Do I Add YouTube Videos to my Page?

Adding videos from YouTube (or any other video sharing service) to a page created in Visual Site Designer is simple. Just follow these steps to embed a video on your page: Visit the...

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Article ID: 703 | Published On: Sep 14, 2009 | 375 views | Rated 0 stars by 0 people

How Do I Add Custom Dictionaries to Shopping Cart Creator?

To import other language dictionaries into Shopping Cart Creator 3.6 or higher for spell checking needs, first download the .zip file for the language you want to add from the list below. ...

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Article ID: 702 | Published On: Sep 11, 2009 | 334 views | Rated 0 stars by 0 people

How Do I Install Photo Gallery Icons?

The following step-by-step instructions will show you how to install icons for use in CoffeeCup Photo Gallery. Note : When moving the Buttons folder into the images directory, be sure...

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Article ID: 700 | Published On: Sep 4, 2009 | 302 views | Rated 0 stars by 0 people

How Do I Add a CoffeeCup Flash Object to a WordPress Blog?

There are a few different ways you can add Flash objects created with CoffeeCup Flash applications using free plug-ins, but we've found that this is the easiest way: First, upload the...

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Article ID: 699 | Published On: Aug 31, 2009 | 1,236 views | Rated 4 stars by 776 people

How to Open CSS Menu Links in a New Window

Follow these instructions to set your CSS menu links to open in a new window: If you haven't done so already, insert your menu code into your page. (For more information about this...

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Article ID: 698 | Published On: Aug 24, 2009 | 516 views | Rated 5 stars by 1 people

How Do I Upload My Website Project Files to Multiple Servers?

You can only assign one server per Website Project. If you want to upload any or all of your Website Project files to a different server than the one specified in this field, you have two...

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Article ID: 697 | Published On: Aug 24, 2009 | 390 views | Rated 0 stars by 0 people

What Happened to the DHTML Menu Builder?

In the latest version of the HTML Editor, we replaced the DHTML Menu Builder with the CSS Menu Designer. This new tool is a vast improvement — it renders properly in all the major...

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Article ID: 695 | Published On: Aug 24, 2009 | 472 views | Rated 5 stars by 1 people

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