Support Articles

Sort By: Title | Newest | Most Views | Highest Rated

take 30

This weekend we’re celebrating loads of app updates... Take 30% off Storewide Over the past couple of weeks we’ve released a bunch of cool updates to some of our most popular apps. Like...

Responsive Site Designer Quick Start Guide

About the Responsive Site Designer manual Responsive Site Designer is currently in exclusive pre-release to all Responsive Layout Maker customers. This help guide will be completed towards...

net awards

RED needs your help to win the gold! Nominations for the annual net awards are about to close. We know Responsive Email Designer has got what it takes to bring home first place in any of the...

website insight v3 update extended

The Website Insight V3 update has literally been flying off the cyber shelves... …and we know why. It now has the ability to export SEO reports that are easy to customize, publish and share....

layout maker reminder

Beginning April 21st, Google will activate its new algorithm... This will favor responsive sites over all others, giving them a better search rank. Visitors (and search engines) want sites...

website insight upgrade reminder

How's it going with V3? Are you one of the many that’s already kickin’ the tires of the new Website Insight? Please let us know how it goes! Drop us a note on our Facebook page or send us a...

website insight v3 update

Website Insight V3 Create & share custom SEO reports Fantastic news. Ever since the release of Website Insight there’s been one feature request we’ve heard non-stop: the ability to...

website insight v3 update notice

Website Insight V3 Create & share custom SEO reports Fantastic news friends. Ever since the release of Website Insight there’s been one feature request we’ve heard non-stop: the...

google news

Google’s big algorithm update and the iWatch release Predictions from our March 2014 article (link below) are rapidly becoming a reality. The Google ranking update that favors...

egg hunt news

Responsive Site Designer or E g g H u n t ?? Actually it was a pretty easy choice to make. Our Easter egg hunt is always a blast, but no doubt it would delay the release of Responsive...

Chapter 6: Editing Confirm and Notification Emails

With the ever changing world of web design and ever growing mobile market, your form notifications need to be crisp and responsive. By making this change, you are allowing customers to access...

form builder update

Start a conversation with the people that fill out your form...automatically! Hey there amigo! As promised, we’re bringing you a fresh version of Form Builder. The one improvement that...

Important news if you are without a mobile-friendly site

Google’s big algorithm update, the iWatch release & the new Site Designer Predictions from our March 2014 article (link below) are rapidly becoming a reality. The Google ranking update...

Chapter 5: Theme Browser

Theme Browser Switching designs is incredibly easy using the Theme Browser . Just click the Themes toolbar button, choose a design that looks like it would work for your form, and watch your...

Chapter 4: Settings, What Goes On Behind the Scenes

Your form looks great! Now you can set up what happens behind the scenes. To set these options, click the Settings button in the Toolbar to open the Form Settings window. General Settings...

Chapter 12: Keyboard Shortcuts

You can perform the most commonly used functions in Web Form Builder using keyboard shortcuts. Below is a complete list of all the keyboard shortcuts available in the program: File...

Chapter 3: S-Drive Forms

CoffeeCup S-Drive is our take on web hosting. It features a set of integrated services that simplify the process of creating and maintaining your online presence. They provide just about...

Chapter 11: Frequently Asked Questions

In an older version of Web Form Builder, I needed to put code between the tags of my webpage when manually exporting. Do I still need to do this? Nope. If you still have this code in your...

Chapter 10: Form Options

You might consider this tab to be full of “Global Properties.” The options within are very similar to those found in the Property tab, but they apply to the entire form. Here’s...

Chapter 9: Properties

The Properties tab is as important as it gets. Without tweaking anything in this tab, it’s impossible to create a form that’s truly your own. This tab is where you’ll really...

Chapter 8: Elements

There are currently 19 elements that are available for your forms, split into three sections: Basic elements, Magical elements, and Static elements. Basic Elements These are the most typical...

Chapter 7: What to do with a Finished Form

Now that your form is ready for the public, you’ll want to explore your options for putting it on the web. You can publish to S-Drive by entering your CoffeeCup Account information, export...

Chapter 2: Designing a Form

Just a note before we get started: There are many different ways you can perform the functions we’ll explain in this tutorial. For example, to save your form—which you should often be doing....

Chapter 1: Getting to know the Web Form Builder Workspace

Here’s a quick overview of the major features of the Web Form Builder workspace: Web Form Builder Workspace Numbered overview of WFB workspace: (1) The toolbar:...

Chapter 13: Website Insight Settings

Settings The Settings button allows you to access a group of settings all in one place for the program. This opens the same window as using the Tools Menu and choosing the selections from...

Chapter 11: Recommendations Tab

Now that you have all this information about your website, we are sure you are asking yourself "What do I do now?". Sifting through pages and pages of SEO books can be extremely...

Chapter 10: Website Health Tab

On this tab, you’ll be able to view information about your website’s health (so to speak). At the top, you’ll see the Server Response Header information. This gives you...

Chapter 9: Search Friendliness Tab

We’ve compiled a list of the major issues that many sites and you’ll find Search Engine statistics listed here as well. Search Friendliness Tab Features of the...

Chapter 8: Social Visibility Tab

Are you listed on Facebook? Do you have a listing in Google+? There are a number of different social networks that can help you get noticed as well as gaining a reputation with your visitors. This...

Chapter 6: Search Visibility Tab

Similar to the Search Visibility tab in the Page section, this area covers your search visibility for your entire site.  Search Visibility Tab Features of the Search...