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How Can I Customize the Characters Under the Characters Tab?
Follow these steps to add in your own characters to the list in the Characters tab on the left-hand side of the program: Make sure the HTML Editor is closed. Go to...
Customizing the Code for Default Pages and Framesets.
When you open the Quick Start window ( File > New From Quick Start ), you select the DOCTYPE from the DOCTYPE drop-down list . This automatically inserts a preset block of code into your...
My Website Got Messed up When I Upgraded to the HTML Editor 2010 SE. What Happened?
This problem has to do with the way older versions of the HTML Editor handled mistakes in code. Versions 2009 and lower were more forgiving of mistakes in code, which, while easier in the short...
How to Transfer Themes From an Older Version of the HTML Editor to the Latest Version.
Follow these steps to transfer a theme installed into an older version of the HTML Editor to the latest version: Go to C:\Program Files\CoffeeCup Software\Themes. ...
How to Install Themes in the HTML Editor 2010 SE.
Follow these steps to install themes you have purchased from our Theme Store in the HTML Editor 2010 SE ( Note : If you are using an older version of the HTML Editor, you can upgrade by...
What Does SE Stand for in CoffeeCup HTML Editor 2010 SE?
SE stands for "Second Edition." This is the second release of the HTML Editor this year, and rather than using a version number, we decided to go with something a little easier for...
I See Strange Characters on my Page When I Preview my Website.
Some of our users have reported that they see strange characters like "å få" when they preview their webpages. These characters do not appear in the...
How to Change the Version of Internet Explorer in the Preview Tab.
As of HTML Editor 2010 SE and higher, the Preview tab uses Internet Explorer 8 (as long as it's installed on your system). Not only is this more modern, it also allows you to work with...
"Markup Data Folder Does Not Exist" Error
If you are using Windows 7 or Vista and get the "Markup Data Folder does not exist!" error when you try to open the HTML Editor, you may have improperly set permissions for...
Why Can't I Use the Visual Editor With an HTML5 DOCTYPE?
The reason the Visual Editor won't work with an HTML5 DOCTYPE is because it was built around HTML 4.01. As a result, it does not recognize HTML5 tags such as <video>, <audio>,...
.htaccess Handbook Errata
At this time, there are no known errata for the CoffeeCup Software .htaccess Handbook . It's picture-perfect ;) If you've found something that needs to be changed, or if you...
Sitemap Handbook Errata
At this time, there are no known errata for the Sitemap Handbook . It's picture-perfect ;) If you've found something that needs to be changed, or if you just have suggestions for...
Web Form Design Guide Errata
At this time, there are no known errata for the Web Form Design Guide . It's picture-perfect ;) If you've found something that needs to be changed, or if you just have suggestions...
Intro to HTML5 and CSS3 Errata
At this time, there are no known errata for the CoffeeCup Software Intro to HTML5 and CSS3 . It's picture-perfect ;) If you've found something that needs to be changed, or if you just...
How Do I Locate Full Order Details When Using Authorize.Net?
The API Shopping Cart Creator uses with Authorize.Net only allows a small number of characters to be sent over e-mail with the order details. However, this information can be found online in...
I Get a Message Telling me the Program Cannot Connect to the Database.
There are a couple reasons why you may be getting this error message. Most servers that run MySQL databases are actually looking for a database connection from "localhost"....
What Are Error Pages, and What Do the Error Codes Mean?
When a user makes a bad request on a website — trying to visit a page that doesn't exist, for instance — they get taken to a special page called an error page . By default,...
Why Does my Drop-Down Menu Display Behind my Flash Object?
If you have a Flash object on the same page as a CSS menu, you may notice that the menu drops down behind the Flash object. This happens because of the way Flash works — essentially,...
How Do I Edit Error Page Themes?
If you know HTML and CSS, you're fully equipped to edit the error page themes you can add to your site with Website Access Manager. To do so, first install the themes in Website Access...
How Do I Block Certain Users From My Site?
So there's a certain user who keeps spamming your website, or a range of IP addresses that causes nothing but trouble, and you want to make sure they can't access your website. No...
How Do I Set up Custom Error Pages?
To set up custom error pages, click the Error Pages button in the toolbar. This opens the Custom Error Pages tab of the Advanced Settings window . The first step is to...
How Do I Add Custom Error Page Themes I Have Downloaded From the CoffeeCup Theme Store?
Follow these steps to install your error page themes: Download your themes from your Orders and Downloads page . Open Website Access Manager. Click the Error Pages...
"Exception EOleSysError in module Class not registered" Error
Some of our users have received the following message when trying to install our software: Exception EOleSysError in module Class not registered To fix this error, download...
How to Deactivate Your Software.
When you buy one of our programs, you can install it on up to three computers. But what happens if you get a new computer or need to reformat one of your existing computers? That's where...
How to Activate Your Software.
A few of our newer programs use an activation system that you can use to upgrade the trial to the registered version. Follow the instructions below to activate your software, or just watch this...
What Are the System Requirements for CoffeeCup HTML Editor?
To use the latest version of CoffeeCup HTML Editor, you must be using Windows XP Service Pack 3, Windows Vista, or Windows 7 with Internet Explorer 7.0 or higher. If you are using a...
Form Builder - Results Options
Form builder can be set to send the results to either your e-mail address, the FTP server as a results.txt file, and/or a MySQL database. To do this, click "Configure Form Settings" in the Form...
Adding a Form to a Page Created in Microsoft FrontPage
If you encounter any issues with these instructions, please consult the documentation for Microsoft FrontPage. Open your form in Web Form Builder and the page where you'd like to add it...
Adding a Form to a Page Created in Dreamweaver MX
If you encounter any issues with these instructions, please consult the documentation for Dreamweaver MX. Open your form in Web Form Builder and the page where you'd like to add it in...
Where Can I Buy the Authorize.Net or Google Checkout Module?
Use the links below to purchase one or both of these modules for Shopping Cart Creator: Authorize.Net Google Checkout Module