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A script on this page is causing Internet Explorer to run slowly.
When you try to publish or export your form using Web Form Builder, this alert may appear: Here's a quote from Microsoft that helps explain this error: " Because some...
CCleaner and The HTML Editor
In the latest release of Piriform CCleaner (3.15.1643) our HTML Editor is listed under their Applications tab as a Utility . This means that when you run the cleaner and tell it to clear out...
Overriding the default "from:" address in Web Form Builder
By default, any emails you receive will come from formname@domain.com (where "formname" is the saved name of your form and "domain.com" is your publishing domain). However,...
Transferring your Lockbox database to a new computer
Migrating to a new computer? Want to move your Lockbox database over? You'll need to make sure that you copy your .pwk file over to the new computer. The location of where this file can be...
"Your form could not be submitted for the following reason(s)"
It's a good idea to test your form to ensure it works properly before making it publicly available. That way you can catch errors like this one! If you submit your form and you get this...
Problems Uninstalling the HTML Editor
When attempting to uninstall the HTML Editor, you may receive this message: "This software was installed under an account with administrator rights. You should log on an account with...
Tricks for HTML Editor 12.5
Everybody likes customizing stuff and learning secret stuff, right? Well, we wanted to give you the scoop on some tweaks with the HTML Editor that give you a bit more control over how the tabs...
HTML Editor Installation Cleanup
The HTML Editor 12.5 installation is pretty darn smooth, but there may be occasions where the previous version of the HTML Editor was not uninstalled cleanly. You'll want to ensure that all...
html editor upgrade instructions
With the latest release of CoffeeCup HTML Editor, we made some modifications to the installer to allow for greater flexibility on how the software can be installed. This improvement now allows for...
Activating Your Account
When you first create your CoffeeCup account we will send a message to the email address you used with a link to activate your account. We do this to make sure you own that email address and...
Set Up Gmail For Your Own Domain
Did you know that you can set up email accounts from your own domain using the power of the user-friendly Gmail browser-based email system? This means you can have any email address you want...
Create a Guest Book in VSD
Did you know that you can create a guest book on your VSD-built website using a form built in Web Form Builder and the power of S-Drive Streams? Here's how it's done. Step 1: Create...
Input error: k: Format of site key was invalid
If you load your form and you see this error message where the reCAPTCHA box should be: Input error: k: Format of site key was invalid This means your CAPTCHA settings are still set to...
Use Web Form Builder to Create a Guest Book with Streams
Want a guestbook on your S-Drive Site? Here's how to use your Stream as a guest book powered by a form built in Web Form Builder. Create your form in Web Form Builder, including any...
How to Customize a Manual Captcha Box
You can configure Web Form Builder to use the reCAPTCHA system to validate a user's human-ness by choosing either Automatic (S-Drive Only) or Manual from the Captcha drop-down in the...
How to Manually Confirm Your SMTP Settings for Web Form Builder
After manually exporting your files to your server you'll need to manually edit the user.cfg.php file located with your form files. In this document you will find the following information....
What are these CPF and CPFS files, anyway?
In your HTML Editor's Website Project folder, there are two files that contain data about your project: The .cpf file is your project source file, and contains the path to your...
I Get a T_OBJECT_OPERATOR Error when Submitting a Form
If you've published/uploaded your form to your server and are testing it, you might see an error that looks similar to this when clicking the submit button: Parse error : syntax error,...
How to Add a Form to Your Page
For OS X, click here. For Windows, click here. The Manual Server Setup export option generates the code and files you need to add your form to a webpage and process the results...
What are the Server Requirements to Use Web Form Builder?
To use Web Form Builder on your on your Windows (IIS/7.0) or Linux server, you must have PHP 5.2 or higher, cURL extensions , and PHP sessions enabled . If you are not...
Add Your Form to a VSD Website
Ready to put your Web Form Builder form into your VSD website project? You've got three different options, depending on how you're planning to publish your form. Using the Publish...
What Email Address Does Web Form Builder Use?
In Web Form Builder's Email Notices tab, you can choose to receive a notification message (an email sent to you, the form creator) or an auto-response message (an email sent to the...
What's the Difference Between the Classic and New Web Form Builder?
Our Flash-based Web Form Builder has been one of our most popular applications to date, but we completely redesigned it to make it take full advantage of HTML 5, the most recent standard in web...
Can I Migrate Content from the Classic to the New Web Form Builder?
Our classic Web Form Builder has been around for years, beloved by many a CoffeeCup customer. But we realized that we could make it bigger, better, and cleaner; we just had to start from scratch!...
Why Do Form Elements Look Different in Certain Browsers?
When you publish a form with Web Form Builder, not everyone will see the exact same results. This is just the nature of the web, as no two browsers (or even versions of a browser) render HTML and...
Understanding ReCAPTCHA in Web Form Builder
Web Form Builder comes with a built-in security system if you choose to use it: The reCAPTCHA box. You've seen them on the web before, and likely had to use a few of these genius little boxes....
How to Set Up and Test a CNAME Domain with S-Drive
Did you know that you can use your own domain name for your S-Drive Site? It's true! We highly suggest following this simple tutorial to learn how to do it. However, if you just need to...
How to Convert a Firestarter Project to Embeddable Video
The latest update to Adobe Flash Player (11.0) has been breaking websites made with Firestarter. We have been taking this issue very seriously, and after carefully studying the documentation on...
How to Embed a VSD website into Shopping Cart Creator
(This is assuming you already have a cart and a website created with Visual Site Designer) You can easily embed your Visual Site Designer-generated website into a cart made with Shopping...
I receive the error "Msi launch conditions failed. Installation aborted" when installing Web Image Studio
If you're installing Web Image Studio on Windows XP and you receive the error message "Msi launch conditions failed. Installation aborted", this means your computer has not yet been...
