Hi, it’s nice to meet you.

So you want to know who’s behind all the great software CoffeeCup has created? Well, the first part of the team is us. The other part is our users, the millions of people around the world who have suggested software ideas and improvements. Since 1996, CoffeeCup has been creating hot brew and cool tools and making them available on the Web to download. Millions of people around the world have suggested software ideas and spotted things that could be better, too. As far as the CoffeeCup team goes, we are the coolest, hippest, funniest people on the planet, and we love to make software you can actually use. If we can make the world better or your life easier by creating software, we’re happy. That’s what we’re about.

Some Company Factoids

Inception: June 1996 (16 years goes fast on the Internet)
How we got our name: The name “CoffeeCup” came from the domain name of the coffee house where we got our start. (Yes, we owned a real coffee house first.) Domains cost $100 a year back then, and coffeecup.com was already paid for, so why invent a new name?
Programs: 86 total, though some have come and gone to the big recycle bin in the sky.
Employees: 14: The core have always been here, and others have left for greener pastures when they learned enough to leave the nest...
What keeps us going: Our team runs on an unlimited supply of Red Bull, Costa Rican coffee, Thai Fridays, and passion for our users.
What we have done for society: Our goal at CoffeeCup Software is to make your life easier and more successful, but providing our users with great, affordable software is just one part of our mission. CoffeeCup Software has made a continuing effort to help out worthy causes. We provide discounted software to schools, the disabled, and those in need. In the past, we have collected seven tons of goods for Hurricane Katrina relief efforts, raised more than $1 million for September 11th support agencies, collected more than $50,000 for Tsunami victims, and raised $8500 for Susan G. Komen for the Cure. CoffeeCup Software has enriched the lives of millions of people worldwide, and we are very proud.

It’s all about the people.

Over the years, we’ve found some great people to join the team. Here’s a little peek into the minds and personalities of the crew that keeps this place running.

Diego Naves

Graphic Designer — time served: 5 years, 1 month, 10 days
Diego Naves

Being around Diego is like watching a movie at quadruple speed. Everything he does is so fast that we can’t tell when he takes off his jacket, sits down, stands up, makes a run to the water cooler, or if that all magically happens at the same time… He beats us at foosball so fast that now we just watch him play in awe.

He also likes really small cars, and really hot coffee. We have to agree with him about the coffee, even if he drinks it before it’s done brewing.

Jeff Welch

VP of Web Development — time served: 7 years, 10 months, 1 day
Jeff Welch

Now here’s a guy we can all call a geek and not feel bad about it. Jeff is currently learning several new programming languages in addition to the 14 he knows now. Every day he comes in talking about some “cool function” or “the way you compare literals.” (Yeah, he really talks like that.) We just smile and pat him on the head.

In addition to working here, Jeff is finishing up his study on stacking random objects. When he quits coming by our desks and trying to stack everything he can get his hands on, we might take him seriously and let him drive without a chaperone (well, once he learns to drive a stick). Oh, by the way, he also cheats at foosball.

The Gatekeeper

The Gatekeeper — time served: 1 year, 4 months, 21 days
The Gatekeeper

We are not quite sure when the Gatekeeper joined our team. He swears that he has been with us for years and he’s just so dedicated that he worked himself to the bones. 

While he helps out on the creative side, he also serves as our bouncer greeting guests when they come by our office. If only he didn’t drink so much while on the job we would promote him to full time receptionist. 

Christopher Neitzer

Plug-in Developer — time served: 8 months, 3 days
Christopher Neitzer

When Chris first joined our team, we saw his earrings and thought he might be a pirate trying to steal our office booty. He assured us he had never been sailing or wore a wooden leg which was great because he is such an awesome dude.

He is currently working on polishing his slick responsive coding skills at the fancy college here in Atlanta. He claims he is majoring in computer science but we be suspect he’s really taking art classes because we can’t get him to stop playing with his food.

Mike Dixon

Senior Software Developer — time served: 15 years, 10 months, 6 days
Mike Dixon

Mike is our designated hitter when things get rough (which is a lot, by the way). He is a programmer who fishes from an oversized rowboat on the weekends and appreciates quiet walks on the beach and a warm glass of milk before bed.

We think the work he has done on the HTML Editor is fantastic, and we can’t wait for him to make more software like Sitemapper. Mike enjoys a certain amount of seniority, so if he didn’t work from home he could use it to get some nice office supplies from the secret stash.

Eva Morell

Graphics Designer — time served: 2 years, 3 months, 8 days
Eva Morell

Eva has a split virtual omnipresent personality. She tweets, streams, likes, +1s, dribbles, picts, boings, drumbls, zabomboms… all places, all formats, every day—but you won't always know that it's her.

The real Eva is often immersed in the world of photography. She takes vintage-style pictures, fashion pictures, art pictures, and a whole lot of pictures she refuses to show us. We've convinced her to make them available to all CoffeeCup customers—yay! But since we realized that she takes the same amount of pictures in a single day that the average Japanese tourist takes in a year, we'll need to up our storage space first.

Nacho Ingelmo

Software Developer — time served: 2 years, 10 months, 17 days
Nacho Ingelmo

The story of Nacho seems totally fictional, even to us. The legend says he was born in prison from a brilliant brick and programmed his way out while only 3 months old. He then trained an anonymous Boy Scout troop near Los Angeles to grow and maintain server farms. Being bored, he built his very own Thunder Hawk spaceship, and with that, made his appearance in various cartoons. 

Now, if that seems crazy to you, you haven't been in the same office with him. We're not even sure what his real name is, or if he even has a name. The only thing we know for sure is that his code works like magic, and that's what really counts!

Patricia Guerra

European Office Manager — time served: 5 years, 4 months, 14 days
Patricia Guerra

Even though they don’t look alike, Patricia and Suzanne sure sound alike on the phone. Our customers love it! She somehow manages to keep things running in our European office in spite of the fact she spent more than one but less than 33 years somewhere in the middle of the U.S. She learned to speak English fluently while she was here and didn’t pick up any funny Texas or Boston accents along the way.

She has tried to convince us she’s older and insists that we call her “Pat,” but judging by her looks we think she’s 24. No matter how old she is or what her name is, we think she does a great job. And if one day we find out she really is older than she looks, we’ll just get some more candles for the cake.

Bob Visser

CFO — time served: 7 years, 4 months, 30 days
Bob Visser

Budgets, numbers, financials, accrual accounting, AARGH! We like to make software, not do accounting. Luckily for us, Bob loves accounting. Seems like a match made in heaven. Bob used to crunch numbers for people like Heineken, L’Oreal, and some giant German bank. Nobody says EBITDA with more enthusiasm.

When Bob isn’t up to his ears in Excel spreadsheets, he likes Sam Adams, live music, and wacky American sitcoms. Since he lives in the Netherlands, American TV shows are hard to come by. Maybe that’s why he likes accounting.

Lucía de Francisco

QA and Testing Specialist — time served: 5 years, 15 days
Lucía de Francisco

She’s serious. So serious, in fact, that she watches C-SPAN and does people’s taxes for fun. One day we caught her reading the technical specifications for her toaster oven and laughing like it was an episode of Bugs Bunny. Of course, she reads other stuff too, and can’t fall asleep without a book in her hand.

The great thing is she also likes to help people and find bugs in software. We’re glad, because it keeps her from reading the tax code and laughing at us for not “getting it.”

Alberto Fernández González

Software Developer — time served: 6 years, 8 months, 9 days
Alberto Fernández González

Alberto is a first-class C++ guy and a total fan of the Red Hot Chili Peppers, Pearl Jam, Metallica, and a lot of other rock’n’roll bands… and he plays bass in two bands of his own. His bands like to take classic rock songs, change the lyrics, and then play them really loud so people can’t tell the difference.

He also likes the landscapes of his native Asturias, Spain… and its food and drinks. He says the cider there is fantastic, and as long as you don’t have too much you can still work the next day!

Suzanne Norvell

Sales & Office Manager — time served: 7 years, 10 months, 11 days
Suzanne Norvell

Suzanne likes barbecue and guys named Ferris, buys a lot of fancy shoes, and says things like “Stay outta my grill.” She reminds us of Hammy from Over the Hedge, because she’s always running around at 200 mph answering phones and doing office stuff. We try to get her to slow down, but it’s no use.

She’s actually a really nice girl from someplace where they grow lots of corn. If you ever visit our office, she’s probably the first person you’ll see, so please be nice to her.

Scott Swedorski

VP of Software Development — time served: 10 years, 3 months, 20 days
Scott Swedorski

Scott is the original founder of Tucows, the pioneer of software download sites. He likes to “boldly go” where no man has gone before… In fact his passport has more stamps than Bugs Bunny’s suitcase. If anybody knows how to promote and distribute software online, it’s Scott. He’s a snappy dresser too.

Scott was also honored with the Lifetime Achievement Award from the SIAF (Shareware Industry Awards Foundation), although not for his sense of style. Congrats Scooter!

Hans Top

Director — time served: 7 years, 4 months, 30 days
Hans Top

Hans is the former CEO of a company that made a little program called WinZip. He joined the team to help us grow and get even better at making software. Hans is Dutch and lives in the Netherlands, so he spends a lot of time expanding CoffeeCup in Europe. Yippie!

Being a world traveler, Hans has seen and done a lot of things. He was still a little surprised by the heat in our south Texas jalapeños. It’s okay though — Hans will probably find something to surprise us with when we visit Holland.

About the Website

We’ve received quite a few emails asking us what we use to make and power our website. There are a lot of things happening behind the scenes on our site. Here is a little overview of what it takes to brew the website and keep it fresh.

About the Code

The entire system is built on LAMP (Linux, Apache, MySQL, & PHP). We are currently running Apache 2.2, PHP 5.2, and MySQL 5. Since we have a LOT of pages, we decided a long time ago to use the Smarty Template Engine to make things easier to maintain.

As you may have noticed, we have some nifty tricks on the site, too. We are using some creative XHTML, CSS, Flash™, JavaScript, and other great technologies to make it all happen. If you look at the source code of our site, you will see text links instead of images for our main navigation. We use a modified version of Fahrner Image Replacement to replace the text links with nice images. We’ve chosen sIFR (Scalable Inman Flash™ Replacement) to create the nice dynamic text headers for the entire site.

The entire website should validate as XHTML 1.0 Transitional and CSS 1.0. We try to make everything as compliant as possible, but sometimes you just have to sacrifice standards for usability and browser compatibility.

About the Hardware

We use the RedHat Enterprise Server operating system on all our servers. The website lives behind a nice Juniper firewall on a set of load-balanced IBM servers with Quad Core 2.6 GHz processors and 4 GB of RAM each. The database is running on a pair of boxes with 16 GB of RAM and using RedHat Cluster software for availability. Everything gets backed up to a local cached copy six times a day on our backup server, and there is also a SAN backup that takes nightly snapshots of the entire system. Everything is connected together with dual Gigabit Ethernet on a private network. It’s all quite nice to work on, we must say. :)

So do we use our own software?

Yes! Each of us has our favorite program. The HTML Editor and Direct FTP probably get the most use and abuse by our team. Of course we use other software too: Adobe Illustrator, Adobe Fireworks, SecureCRT, and VIM are all part of our toolkit. We also use BaseCamp and TRAC for project management and bug tracking, with SVN for version control.