Support Articles

Sort By: Title | Newest | Most Views | Highest Rated

RED Personal vs RED Business

Responsive Email Designer is available in two versions: Personal and Business. RED Personal focuses on a core-set of features and options to produce a responsive email. RED for Business builds on...

The mighty form builder

Any idea why Adobe is shutting down its FormsCentral service? Maybe the unbeatable coolness of Web Form Builder has something to do with it. After all, this awesome app is powering...

Chapter 7: Sending your email

Ready to see your email creation in action? While we’re not in the mass email sending business just yet, you may however connect to your personal or business email to send to individuals,...

Chapter 6: Exporting your responsive email

There are two ways to generate your email in Responsive Email Designer; to your CoffeeCup account or to your local computer. Depending on your skill sets and needs, one may work better for you...

Chapter 5: Design for mobile email openers

Designing for mobile email readers Responsive Email Design Responsive design is already a requirement for websites. With email open statistics showing mobile open rates of around 50%, a...

welcome to red

Welcome to RED We’re proud to present to you Responsive Email Designer. The most versatile and flexible newsletter building program on the web. Buy RED...

Structured Data: It's happening right now!

An Overview Text and images, the main components of any webpage, are easier to understand for humans than for machines. A simple fact, but something with big consequences for the way the...

coffeecup year in review

We’ve had the pleasure of releasing some really rad tools this year. Not only did we launch a cutting-edge program for building flexible site layouts, but we also debuted software to help you...

Connect with Places

Connect to everything. Move files from anywhere. Introducing: CoffeeCup Places Connecting your servers and clouds If you’re anything like us, you probably have a social media...

Chapter 5: Additional Information on Places

System Requirements To use the latest version of CoffeeCup Places, the software must be installed on Windows Vista (yuck!) or Windows 7/8/8.1 with Internet Explorer 9 or higher. If you are...

Chapter 4: Advanced Features in Places

Backup and Restore We have included a quick and simple way to backup and restore your Places profiles. To do this click File > Backup and save your backup to a location you will remember....

Chapter 2: Using Places

Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...

Chapter 3: Places Settings

An FTP program does not need a lot of settings to get the job done. That is why we have minimized the settings used in Places. There are two sections found under Tools > Settings , Options...

Chapter 1: Adding A Place

There are four different types of places that you can add when configuring a connection. Each connection type helps you maintain your documents, photos, music, and videos keeping everything...

CoffeeCup Places Quick Start Guide

With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...

Email & Newsletter Marketing — An Overview

Email marketing is big — Email sending is very lucrative Consequently, newsletter marketing and email sending services are one of the most thriving industries. In various places on the web...

Gmail Authentication for RED

Connecting RED to a Gmail account Google recently changed their security measures for certain (not all) Gmail accounts. We are currently working on implementing a different protocol that is...

Responsive Layout Template Pack Preview

Layout Maker Template Pack Looking for inspiration on how to create a responsive layout? If so, then we got you covered! Here we have put together an awesome bundle of responsive layouts that...

Animation Studio Holiday Offer

Santa didn’t need magic to wave hello... Yup, thanks to the popular Animation Studio Santa has been brought to life. Images like this are attention grabbers. Plus, they’re more...

Chapter 3: The Elements Tab in RED

The Elements Pane Adding content to the email is easy, grab any of the elements and drop where desired. Or simply click on them and the element will be inserted in the selected column, or...

Chapter 4: The Design Tab in RED

The Design Pane Email design is different from web design Before you start designing your newsletter or email, or start tweaking one of the themes, it is important to realize that designing...

Chapter 2: The Layout Tab in RED

The Layout Pane RED brings the power of grid based web design to email creation. Content is organized and aligned using Rows and Columns. These rows and columns can be seen as grid elements,...

Chapter 1: Getting to know Responsive Email Designer

Getting to know Responsive Email Designer There are various functions that assist with the design and message construction. Below you find an overview and summary of what each of these main...

RED Pre-release reminder

COUNTDOWN TO THE RELEASE OF RED Screenshot of the status in our development management system. RED is almost done brewing We had a really...

Responsive Email Designer Quick Start Guide

INTRODUCTION Email based customer interaction and newsletter marketing has drastically grown in importance for all types of companies over the past few years. Despite the critical nature of...

Set Up Gmail For Your Own Domain

Did you know that you can set up email accounts from your own domain using the power of the user-friendly Gmail browser-based email system? This means you can have any email address you want...

Progressive enhancement in email design

Email design is not the same as web design It is important to realize that designing an HTML email is nothing like building for the modern web. Indeed, it’s very much like the days of...

Responsive Actions - The Stack

The Stack This is one of the most frequently used responsive action. The reason for that is simple, at small screens there is little room for content to be displayed next to each other....

Chapter 7: How-to's and Resources

How-to's and Tutorials: With Responsive Layout Maker (RLM) not only can you create a wireframe/prototype, you can also export and create a responsive website from the generated files. Here...

Chapter 3: Prototyping and Layout Design

Customizing Content and Styles Each element, including the grid itself, the rows and columns, can be customized. These customization options are located on the...