When you make your first purchase, you will also create your CoffeeCup user account. The information you enter will be saved in your account. To change this information, log into your account...
Tags: Account Information, FAQ, Order Related, Sales and Billing, Shipping
All orders placed with items for shipment will go out the following business day. You will receive an email letting you know when your order has been shipped.
Tags: FAQ, Sales and Billing, Shipping
At this time all orders are sent via USPS and do not offer tracking numbers. We do have a shipping quote time of 7-14 business days for delivery within the United States. Orders going overseas...
Tags: FAQ, Order Related, Sales and Billing, Shipping
Please note that CoffeeCup is not responsible for lost or stolen packages through the mail carrier. As a courtesy, reshipment requests made within 30 days of original purchase on lost or stolen...
Tags: FAQ, Order Related, Sales and Billing, Shipping

