Articles tagged “FTP” - Sort by...

What Does "Passive Mode" Mean?

If you're having trouble connecting, sometimes the solution is as simple as enabling Passive mode. You can find this option by navigating to File > Manage Servers and putting a checkmark...

Using the Editor Pane in Direct FTP

Not only does Direct FTP have the ability to upload files, it also comes with a built-in, fully functional HTML editor. For the most part, the Editor functions just like any plain text editor,...

When Trying to Connect, the Program Just Hangs.

Try disabling Passive Mode . To do this, navigate to File > Manage Servers , select the desired profile, and uncheck Passive Mode . If the program still will not connect, consult this...

Why Do I Get Disconnected After a Certain Period of Time?

There is nothing in Direct FTP that will automatically terminate the connection, but the server will usually implement some type of auto-disconnect feature for security reasons. You should contact...

I Accidentally Deleted File(s) and/or Folder(s). Can I Recover Them?

At this time, there is not a tool available in Direct FTP to recover accidentally deleted files. However, if your Web hosting provider has a backup of your site, this may be possible. Contact...

Setting Up Secure FTP.

If you plan to upload files containing sensitive information and would like an added level of security, you can enable this option in Direct FTP. Navigate to File > Manage Servers , click...

I Can Connect to My Server, But I Can't Upload.

There are several potential reasons why you are not able to upload your webpages: You may need to upload your files to a specific subfolder on your server. To set this subfolder,...

Uploading Files

Follow these three steps to upload your files to your server: Step 1: Once you are connected to your server, navigate to the folder where you want to store your files. You can do this by...

Uploading Your Movie

1.) Click on the button. This will open the mini-FTP tool. The first time the mini-FTP tool runs, you will be asked to enter a new server profile. 2.) On the first blank, enter a...

I Can't Delete Certain Files or Folders.

If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...

How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...

I Forgot My FTP Username and/or Password.

Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.

Upload Files to a Specific Directory

Once you've saved your Video Player files to your hard drive (XML, SWF, etc.), a window will appear with the files to upload and the code you need to copy to your hard drive. Click the...

How to Disable Firewalls.

Please note that disabling firewalls may compromise the security of your computer. If you must disable a firewall in order to use a program, be sure to enable it again once you are finished using...

JukeBox is Not Showing Up on My Website

If you only see a white box in the location of the JukeBox Player on your website, this either means you did not upload all files and folders along with your player, or the files were uploaded...

Web Video Player is Not Showing Up on My Website.

If you only see a white box in the location of where the Web Video Player is on your website, this means you did not upload all files and folders along with your player or that the files were...

FTP Overview.

What is FTP? What does FTP stand for? What do I use FTP for? What does ... mean? What is an FTP client? What is a server profile? What is Passive...

Changing Modes

There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...

How to Add Flash Objects to Visual Site Designer.

Follow these steps to add a Flash object created in one of our Flash programs ( Photo Gallery , Web JukeBox , etc.) to a Visual Site Designer page. You will need to have both applications open....

How Do You Use Free FTP?

Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...

426 Connection Closed; Transfer Aborted or 503 Bad Sequence of Commands

Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...

After Upgrading to 6.x, I Can No Longer Connect to My Server.

Incorrect Proxy Information First, you should make sure you did not enter proxy server information by mistake. If you don't know what a proxy server is, or if you have not been instructed...

Why Can't I Save My Files as HTML?

Visual Site Designer uses a file format called .vnu which allows you to create your own graphics and work in a WYSIWYG environment. You should never edit a .vnu file by hand. Every time you...

When Viewing My Homepage on the Internet I Just See a File Listing.

You probably didn't write the correct catalog-name in the dialog box Internet Connection under the menu Settings > Internet Connection. Double-check all the FTP information in this...

Uploading Files to Your Server.

If you want other people to be able to view your website on the Internet, you'll need to upload it to a server. The logistics of this process are a little hazy for some beginners, so...