VSD crashes when i make a button!!

User 2203084 Photo


Guest
15 posts

Hi, i asked you before about the programme not starting up, since then it has been crashing whilst i'm using it. Ive done all the things you told me to fix the problem. now ive been monitoring it and it definately stops working when i make a button. it says ' the programme has stopped working and will close' .

im having trouble with the buttons anyway, they keep reverting back to a different font and colour, i dont know if its connected with the prob.

thanks
lisa
User 103173 Photo


VP of Software Development
0 posts

Hello,

We first recommend that you download the latest version of Visual Site Designer from our website dated March 17th, 2011. If you are still having problems with this version, please see the steps below.

This can happen even if you are running as an Administrator, and it is caused by Windows very strict security settings.

To fix this, right-click your Visual Site Designer shortcut icon and select Run as Administrator. This should properly launch Visual Site Designer for you. If it does, great! You can continue to launch the program in this way, or you can go a step further and configure the shortcut to always run as administrator. Here's how:

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.


If you continue having problems you may also need to set the application as an exception to Windows Data Execution Prevention (DEP) feature. Normally if this is the culprit, you'll get a little bubble along the taskbar notifying you, which will allow you to set the offender as an exception.

One last option that could be the cause of this, and related to the DEP feature, is User Account Controls. This is the large window that appears in Vista asking you to "Allow" or "Deny" access to functions within programs. You can turn this off within your Control Panel > User Accounts window, along the left-hand pane.

All three options let you control your system exactly how you want and give you full access to do/run anything on the computer.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2203084 Photo


Guest
15 posts

ye i did all that thanks! now it only crashes when i make a button. really, i just did it again. been working on it fine for 30 mins, soon as i went to buttonise, it went off again.
User 103173 Photo


VP of Software Development
0 posts

lisa warvill wrote:
ye i did all that thanks! now it only crashes when i make a button. really, i just did it again. been working on it fine for 30 mins, soon as i went to buttonise, it went off again.

Sounds like something else is going on with your system. I would suggest opening a support ticket so we can look into this a bit closer.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2203084 Photo


Guest
15 posts

ok ill do that tomorow ta. how can i email my webpage to someone, please.?? its not ready for uploading.
User 103173 Photo


VP of Software Development
0 posts

lisa warvill wrote:
ok ill do that tomorow ta. how can i email my webpage to someone, please.?? its not ready for uploading.

You should check out our FREE S-Drive service that is fully integrated into Visual Site Designer. With just a few steps, you can publish to our service and be amazed at how much faster it is. This would allow you to upload your website to a non-live location.

1. First, you need to create your S-Drive Account

2. Go to Publish > CoffeeCup Account Settings and enter in your CoffeeCup account information

3. Go to Publish > Choose a Publishing Destination and select your S-Drive account

4. Click Publish

If you like what you see, you can even point your very own domain name over to your S-Drive account as well. Enjoy!
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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