problem in coffeecup forms, please help

User 2277639 Photo


Guest
10 posts

on forms when we validate with no errors fields , no problem, all is good

but when one field is in error , the display of the forms don't want to display it is blocked

i suppose that it is a problem , that in error the url to display again is not found
because the url is in the main directory and the files on the forms are in another directory
i have seen that there these fields in the source code
<input name="fb_form_custom_html" type="hidden" />
<input name="fb_form_embedded" type="hidden" />
<input name="fb_js_enable" id="fb_js_enable" type="hidden" />
<input name="fb_url_embedded" id="fb_url_embedded" type="hidden" />

perhaps i must the name of the url in one?
let me know please

User 187934 Photo


Senior Advisor
20,271 posts

Hello Francois,
Can you share a link to the form with the issue?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2277639 Photo


Guest
10 posts

when we have a field error for example you put text in phone number

after you try to validate and the forms is blocked and don't display the error

if there is no fiels in error all is good
User 2277639 Photo


Guest
10 posts

i have made a test also
when i put the url in the directory forms-rachat-credits/demande-rachat-credits
it works completly well

but i need to put the url on the main directory

User 2277639 Photo


Guest
10 posts

all my forms on this website have the same problem
do you need others things, Eric ?
let me know please, and sorry for my bad english !
User 187934 Photo


Senior Advisor
20,271 posts

Because you embedded the form html directly into your page, it appears that you don't have the other files needed by the form to work located in the proper location. Your form is trying to submit to this location.
http://www.votre-compromis-de-vente.com/forms-rachat-credits/demande-rachat-credits.php

The server test looks good.
http://www.votre-compromis-de-vente.com … ertest.php
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2277639 Photo


Guest
10 posts

and how to do to have the files in a special directory and the html in the main directory
is it possible or i am obliged to put the url into formsdirectory
perhaps it is possible that i put the php on the main directory and let the others files in the formsdirectory
i can put the php on the main directory but this php will find the files needed in the formsdirectory ?

User 2277639 Photo


Guest
10 posts

if i submit http://www.votre-compromis-de-vente.com … redits.php

with the php on the main
the php will find the files in the directory votre-compromis-de-vente.com/forms-rachat-credits/
and then come back to put the errors on the screen ?
User 2277639 Photo


Guest
10 posts

the php must be in the same directoy than the files and the url ? to work ?


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