We're trying to offer free shipping on one of our products. However, no matter how we configure the settings shipping charges are applied to the item on the shopping cart checkout page. We unchecked "Apply Default Shipping". No go. We then changed the weight of the product to "0". Still no go. Please help...
Thanks.
E-Cloud Vapes
Guest
8 posts
Eric Rohloff
Senior Advisor
20,271 posts
What do you have set for your shipping calculations.?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
E-Cloud Vapes
Guest
8 posts
Not sure which settings you are referring to. We have it set to ship based on weight.The default weight unit is oz. Other than that I'm not sure what settings you refer to.
Thanks for the reply.
Thanks for the reply.
Eric Rohloff
Senior Advisor
20,271 posts
In SCCP click on "Shipping" at the top.
You should see a "Shipping Preferences" then below that several settings related to shipping.
You should see a "Shipping Preferences" then below that several settings related to shipping.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
E-Cloud Vapes
Guest
8 posts
Thanks for the reply. Below is a screenshot of the settings. Hope this helps...
http://img600.imageshack.us/img600/1534/2kr1.jpg
http://img600.imageshack.us/img600/1534/2kr1.jpg
Eric Rohloff
Senior Advisor
20,271 posts
Did you try adding a zero option?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
E-Cloud Vapes
Guest
8 posts
Thanks for the reply.
If I am understanding your suggestion properly, adding a zero option would prevent shipping charges from being added to all items placed in the shopping cart not just the item we desire. It would only create even more confusion.
The screenshot below is the configuration we used to try to allow the free shipping on a single item.
http://content.screencast.com/users/Repair-Bots/folders/Jing/media/629531e7-ed17-442f-ab48-11515466535f/2013-11-22_0619.png
If I am understanding your suggestion properly, adding a zero option would prevent shipping charges from being added to all items placed in the shopping cart not just the item we desire. It would only create even more confusion.
The screenshot below is the configuration we used to try to allow the free shipping on a single item.
http://content.screencast.com/users/Repair-Bots/folders/Jing/media/629531e7-ed17-442f-ab48-11515466535f/2013-11-22_0619.png
Eric Rohloff
Senior Advisor
20,271 posts
Is this what your looking for?
http://www.coffeecup.com/forums/shoppin … #post76462
http://www.coffeecup.com/forums/shoppin … #post76462
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
E-Cloud Vapes
Guest
8 posts
Thanks again for your help. I'm not really understanding the configuration Reginald is using. Maybe it's just me but, I'm just not getting it.
Eric Rohloff
Senior Advisor
20,271 posts
I see no straight forward way of offering free shipping with out altering all of your products. Looks like it's been requested several times.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
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