Weird iframe question

User 458539 Photo


Registered User
1,583 posts

I have a client that is handling his marketing on his own (LocalIo used to be Reach local). They are saying that I need to change the iframe in Coffee Cups form.

Anyone have a clue how to do that?

Do I have to change the form provider that I am using?

Byron

User 187934 Photo


Senior Advisor
20,170 posts

Hi Byron,
What do you mean change the iframe? What issue are they having?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 458539 Photo


Registered User
1,583 posts

Local IO said that with their software on very rare occasions it can cause the form response not to go through.

Byron
User 458539 Photo


Registered User
1,583 posts

Guess this isn't a popular subject! Ok, if I can't use Coffee Cup anybody have another solution?

Thanks

Byron
User 187934 Photo


Senior Advisor
20,170 posts

What about directing users directly to the form page instead of embedding?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2088758 Photo


Senior Advisor
3,082 posts

I agree with Eric I do this for many of my clients. It works very well.
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

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User 458539 Photo


Registered User
1,583 posts

They are a Marketing company and they want the form on quite a few pages.

They say that rarely a form will conflict and not go through with their software.

Although I'm not exactly sure what you mean - what does directing to a form page? Don't I have to embed it in that page?

Byron
User 187934 Photo


Senior Advisor
20,170 posts

Send user directly to the myformname.html. You can use redirects or links depending on need.
Another option to rule out issues is to remove the script around the iframe and or use absolute links in the iframe code. Just things to try.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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