Hello,
Our form at http://vivalavidainlava.com/reservation-form_exported/reservation-form.php just started showing this error even though the form has gone through:
Your form could not be submitted for the following reason(s):
• Warning: [ err 2/line 248/mailer.cls.php] mail(/var/log/php_maillog): failed to open stream: Permission denied
We are receiving 3 or 4 submissions from each person because they don’t think it is going through.
Lines 244 - 248 in mailer.cls.php shows:
// safe_mode doesn't allow a 'from' parameter
if( empty( $this->from ) || ini_get( 'safe_mode' ) )
$result = mail( $this->to, $this->subject, $this->message, $headers );
else
$result = mail( $this->to, $this->subject, $this->message, $headers, '-f ' . $this->from );
Under Email notices we have:
To: livethelife300@gmail.com
From: livethelife300@gmail.com
The Email notification message is:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head><title>You got mail!</title></head>
<h1 style="font-size: 20px !important; color: #cccccc !important; margin: 0px;">Viva La Vida Reservation Request</h1>
<div>
[_form_results_]
</div>
</body>
</html>
This error occurs on all browsers and from all email providers. The website is hosted on machighway.com.
Please help ASAP.
Thank you!
Warning: [ err 2/line...
Annette Yearsley
Registered User
7 posts
Scott Swedorski
VP of Software Development
0 posts
There can be 2 possible issues here:
1. This issue could be caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.
2. That could be caused by PHP Sessions not being enabled on your server. All you need to do is contact your hosting provider and have them enable PHP Sessions and your form will start to work.
Alternatively, if they cannot enable PHP Sessions, you can publish to S-Drive as our servers do have PHP Sessions enabled.
1. This issue could be caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.
2. That could be caused by PHP Sessions not being enabled on your server. All you need to do is contact your hosting provider and have them enable PHP Sessions and your form will start to work.
Alternatively, if they cannot enable PHP Sessions, you can publish to S-Drive as our servers do have PHP Sessions enabled.
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