The Form doesn't show - Post ID 254152

Oct 14th, 2015 at 07:46 AM
User 2798795 Photo

drbretto
Registered User
3 posts

Hi. I'm new to forms (as in, less than an hour) and moderately new to HTML5.
So I'm following the Guide and FAQs and following the suggestions in detail.

Like a learner should....I've started simple...a blank page with just the script that runs the very simple form. After saving and publishing the form I was given a link to embed in HTML. Did that.

When I preview the page...nothing. I've tried a few things, and re-read the instructions [repeat x 5] but no luck.
The whole thing (less than 20 lines) is set out below.

Probably a simple mistake...Please help me.

<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="generator" content="CoffeeCup HTML Editor (www.coffeecup.com)">
<meta name="dcterms.created" content="Wed, 14 Oct 2015 09:29:11 GMT">
<meta name="description" content="">
<meta name="keywords" content="">
<title></title>

<!--[if IE]>
<script src="http://html5shim.googlecode.com/svn/trunk/html5.js"></script>
<![endif]-->
</head>

<body>
<script type="text/javascript">document.write(unescape("%3Cscript src='http" + (document.location.protocol == 'https:' ? 's' : '') + "://www.coffeecup.com/api/sdrive/forms/form.js?name=Simple%2520comment%2520form%26slug=313952%26height=543%26crossdomains=true%26rand=" + Math.floor( Math.random() * 1000000000 ) + "' type='text/javascript'%3E%3C/script%3E"));</script>
</body>
</html>
Oct 14th, 2015 at 07:53 AM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,271 posts

Hi Dr Bretto,
Try removing the spaces from the form name.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Oct 14th, 2015 at 08:03 AM
User 2798795 Photo

drbretto
Registered User
3 posts

Thanks, but no luck.
I just added some simple text (a header)..that worked.
It has to be simple..I barely did anything!
Oct 14th, 2015 at 08:04 AM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

This issue was addressed in your support ticket Brett. I took the markup you provided in your first post and uploaded it to a test site and it works fine here.

Remember that in preview, the form will never appear because most browsers block <script> tags locally. You will have to upload for it to appear. If you purchase the software, you can export the markup and with a slight adjustment to the code, it will appear in preview.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Oct 14th, 2015 at 08:14 AM
User 2798795 Photo

drbretto
Registered User
3 posts

Thanks Scott. I haven't noticed yet that anything had happened with my ticket. I had assumed that nobody was there, or if they were, they were busy with other stuff. There was no response at all (until it was fixed, that is).

"Remember that in preview, the form will never appear because most browsers block <script> tags locally. You will have to upload for it to appear."

I had trouble remembering that. Because I didn't "member" it in the first place. Is it in the documentation? I didn't see it in Chapter 7. Or any of the related documents.....

Sorry for that. Maybe I should buy the software? It IS cheap. But... when I'm having so much trouble with the free version...it's off-putting.
Oct 14th, 2015 at 08:17 AM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

drbretto wrote:
Thanks Scott. I haven't noticed yet that anything had happened with my ticket. I had assumed that nobody was there, or if they were, they were busy with other stuff. There was no response at all (until it was fixed, that is).

"Remember that in preview, the form will never appear because most browsers block <script> tags locally. You will have to upload for it to appear."

I had trouble remembering that. Because I didn't "member" it in the first place. Is it in the documentation? I didn't see it in Chapter 7. Or any of the related documents.....

Sorry for that. Maybe I should buy the software? It IS cheap. But... when I'm having so much trouble with the free version...it's off-putting.

You sent 7 messages starting at 7am this morning. You always think our support room is some sort of Live Chat. :) We are open M-F 9am-5pm (EST).

I did reply to you already in your support ticket which is the same reply I gave here. The markup you pasted worked just fine. The issue is with preview. This is not in the documentation though as it is something more or less all web developers know. JavaScripts are almost always blocked locally for security reasons.

If you purchase the software, you can use the <iframe> markup which will then display the form in preview.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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