Solved! Erratic email notification...

May 10th, 2019 at 05:43 PM
User 2113375 Photo

AJ
Registered User
10 posts

Solved! SMTP Error: Could not authenticate
Problem I am trying to solve:
    1. Erratic email notification sent to me from my form.
    2. SMTP Error: Could not authenticate.

I've spent less than a hour verifying this. It has worked three times. I will update this post when I am reasonably sure it has solved my problem.
Use localhost as your service not smtp.
My user.cfg.php:
$user_config['mailer']['service'] = 'localhost';
$user_config['mailer']['smtp']['auth'] = true;
$user_config['mailer']['smtp']['user'] = 'redacted';
$user_config['mailer']['smtp']['password'] = 'redacted';
$user_config['mailer']['smtp']['host'] = 'livebolivar.com';
$user_config['mailer']['smtp']['port'] = '465';
$user_config['mailer']['smtp']['secure'] = 'ssl';

Not receiving email notification sent to me. Sporadic email notification. Not receiving email notification. How to receive email notification. Email server settings for my form user.cfg.php.
Link to my form: https://www.livebolivar.com/site_html/a … ed/app.php
The page validates at https://validator.w3.org/nu/?doc=https: … ed/app.php
Microsoft Windows [Version 10.0.17134.706]
WEB FORM BUILDER v2.5 BUILD 5437 registered
GODADDY linux economy with cpanel.
CloudLinux OS / CentOS 6?
apache 2.4.33
php 5.6.36
bash 4.1.2(2)-release
cPanel 78.0.18
Perl 5.10.1
notepad++7.6.6 build time : apr 3 2019
May 10th, 2019 at 05:57 PM
User 187934 Photo

Eric Rohloff
Senior Advisor
20,188 posts

It might not having anything to do with it.;)
https://www.coffeecup.com/help/articles … m-builder/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
May 11th, 2019 at 04:01 PM
User 2113375 Photo

AJ
Registered User
10 posts

Solved! Erratic email notification from my form. Day 2.
May 11th 2019
Day two and still working.
Problem I have solved:
    1. Receiving email notification sent to me from my form 20% of the time.
    2. SMTP Error: Could not authenticate.

Use localhost as your service not smtp
My user.cfg.php:
$user_config['mailer']['service'] = 'localhost';
$user_config['mailer']['smtp']['auth'] = true;
$user_config['mailer']['smtp']['user'] = 'redacted';
$user_config['mailer']['smtp']['password'] = 'redacted';
$user_config['mailer']['smtp']['host'] = 'livebolivar.com';
$user_config['mailer']['smtp']['port'] = '465';
$user_config['mailer']['smtp']['secure'] = 'ssl';


When you use web form builder to export your form for "manual server setup" it creates a file called user.cfg.php Find yours, back it up and edit it.
See link to my form below.
godaddy recently upgraded the security on their email servers. My form would fail when I tried to use SMTP as the service, 465 as the port, and ssl as the security protocol. I would get error message: "SMTP Error: Could not authenticate".
Change the service to localhost.
Change the auth, user, password, host, port, and the security protocol (i.e. ssl) to match your email server settings.
Problem solved.
Not receiving email notification sent to me. Sporadic email notification. Not receiving email notification. How to receive email notification. Email server settings for my form user.cfg.php.

Link to my form: https://www.livebolivar.com/site_html/a … ed/app.php
The page validates at https://validator.w3.org/nu/?doc=https: … ed/app.php
Microsoft Windows [Version 10.0.17134.706]
WEB FORM BUILDER v2.5 BUILD 5437 registered
GODADDY linux economy with cpanel.
CloudLinux OS / CentOS 6?
apache 2.4.33
php 5.6.36
bash 4.1.2(2)-release
cPanel 78.0.18
Perl 5.10.1
notepad++7.6.6 build time : apr 3 2019

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