Have tried various combinations in the To and CC fields of the form using the Serious Submit Alert, code unmodified.
Unfortunately the results received by two different hotmail addresses start with ALL the styling contained in the <head> of the code provided by Web Form Builder. Then the title of the message is very messy, and so is the body of the message with some labels in bold and some not. Image attached.
The results come through perfectly correctly to a gmail address and a yahoo address.
Can't find any tips on the forum. Does anyone have any suggestions, please.
Problem with Hotmail address as...
Catherine
Registered User
27 posts
Scott Swedorski
VP of Software Development
0 posts
This looks to be a problem with Outlook. Found a few articles on it:
https://www.google.com/search?q=equal+s … p;ie=UTF-8
https://www.google.com/search?q=equal+s … p;ie=UTF-8
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Catherine
Registered User
27 posts
The follow-up to these two problems:
1) In order to eliminate the CSS style code received in the results email, I created my own HTML page instead of using either of the Submit Alerts supplied by Coffeecup.
2) Regarding the hotmail recipient address, my own hotmail address always received the results email with the "=" sign dotted all over the place, giving a messy result and indeed this seems to be a common problem. A hotmail address used by the hotel in Nepal (for whom I made the form) just never received the results email at all, either in the Inbox or Spam, and they tested on several different computers. In the end, they have created an address with gmail !
1) In order to eliminate the CSS style code received in the results email, I created my own HTML page instead of using either of the Submit Alerts supplied by Coffeecup.
2) Regarding the hotmail recipient address, my own hotmail address always received the results email with the "=" sign dotted all over the place, giving a messy result and indeed this seems to be a common problem. A hotmail address used by the hotel in Nepal (for whom I made the form) just never received the results email at all, either in the Inbox or Spam, and they tested on several different computers. In the end, they have created an address with gmail !
Brian Durfee
Senior Advisor
1,096 posts
Have you tried creating the email in RED? I've been having lots of luck with that.
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I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.
Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.
Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
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