Please enter a value with a valid...

User 2467699 Photo


Registered User
2 posts

I have 3 places on my form where clients of mine area allowed to upload files. I have clients that are sending Pages documents, and I have enabled that as an acceptable file type (see attachment). Why then do I still get the error that says "Please enter a value with a valid extension." when I select a Pages document to be uploaded???

Thanks for your help!!
Attachments:
User 103173 Photo


VP of Software Development
0 posts

I think the issue is with .pages extension specifically. I know on a mac, those files are treated kinda like a folder. You might not be able to have those file types to be uploaded.
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User 2467699 Photo


Registered User
2 posts

Thanks, Scott.
I exported the Pages as a Word file and it uploaded without issue.

Thanks for your help!

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