Order Form Not Receiving - Post ID...

User 2599740 Photo


Registered User
5 posts

Can someone please assist us!
For some reason our order form http://canine-shop.co.uk/RawShop/Order_Form.php has stopped submitting?!
When a customer completes and submits their order form they see the conformation message 'Your order has been successfully submitted and is being processed'. The problem is that we do not actually receive the submitted form.

This worked fine before updating prices. I have checked and double checked email addresses and other details (even though these have not changed) like 'src' and 'a href' and re-loaded (manual method) the form but still it does not work!
User 187934 Photo


Senior Advisor
20,271 posts

I'm getting a 404
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
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User 2599740 Photo


Registered User
5 posts

Page is up again and problem still exists!
http://canine-shop.co.uk/RawShop/Place_Order.php
User 187934 Photo


Senior Advisor
20,271 posts

The server test looks good. I couldn't test your form because I don't know the phone number validation.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 122279 Photo


Senior Advisor
14,648 posts
Online Now

That is the problem with those phone number formats. Since they are different around the world, it makes it impossible to fill in if you don't know which format it wants. Maybe a place holder would be handy, to show the number format.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com



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