Notification Emails not showing up at...

User 2796102 Photo


Registered User
66 posts

My form has both a response email to the person who filled out the form but also a notification email to my workers who need to contact the person who filled out the form. I have tried and tried but can't get the form to work properly. The response email is sending and the form is recording into a .csv file on my server but the notification email never comes through to anyone I have sent it to. The form is located at http://www.thegreatchristmasring.com/ca … gistration

I'm also attaching the form.cfh.php file which shows the address I'm sending to and from. The from address is a verified office 365 email address so it should be okay.

Any help would be greatly appreciated

I was going to attach that file but apparently you can't attach that type of file.
User 187934 Photo


Senior Advisor
20,188 posts

Hi Phillip,
Can you share your fb project file?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2796102 Photo


Registered User
66 posts

Here is the form builder file. Thank you for any help you can offer.

https://drive.google.com/open?id=10pmIM … k7wK_7CqWG

I couldn't attach the file so above is a share link to the file in my Google Drive
User 187934 Photo


Senior Advisor
20,188 posts

I just tested your form on my server. I changed nothing. I received the confirmation email. Can you check with the other members of the team and your email to see if the notification came through?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2796102 Photo


Registered User
66 posts

I checked with my team and nobody is getting the notification email.
User 187934 Photo


Senior Advisor
20,188 posts

Ok I'm testing again as I saw an error on my host. It was reporting a missing file but it was clearly there. I just did a second test and received the email. I have no errors being reported on my host. Please check yours and your teammates email.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2796102 Photo


Registered User
66 posts

Eric,

Thank you so much. I did receive your registration notification when you sent your test messages. I assume that is from your server. When running it from my server it still is not working for me or my colleagues. I even went into my microsoft office email control panel and listed the dns number of the website as a trusted agent. I am going to take everything down from my server. Start from scratch with the form and see if that might fix it. Thank you for your help and I will update you if that fixes things.

Phillip
User 187934 Photo


Senior Advisor
20,188 posts

Somethings maybe blocking those email addresses. Have you tried using different ones?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.