Notification email has title but no...

User 127004 Photo


Registered User
27 posts

Finally, I have a form which works perfectly when the destination address for the notification of results is @gmail.com or @yahoo.fr, etc.

However, under Notifications, in the "To" field, if I enter as a destination address : myname@mywebsite.fr
the notification email comes through, showing the title and the sender correctly, BUT the email has no content.

I've looked at this page
http://www.coffeecup.com/forums/web-for … t-sending/
but the following sentence doesn't seem to apply to my problem since the email is coming through (just minus content):
quote
Note: Some web hosts won't send the notification email unless this field lists an email address from the domain that the form is hosted on
unquote

For better organisation it is important for the email to come through to "myname@mywebsite.fr" but it is also important to be able to see in the "From" field the name of the sender.

Can anyone help, please?
User 103173 Photo


VP of Software Development
0 posts

That sounds like there might be a problem with the markup in the message itself. Can you attach your project file so I can look that over as see if anything is misconfigured?
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User 127004 Photo


Registered User
27 posts

Thank you for your reply.

Am not sure what you mean by "project file".
The form appears on this page : http://www.gite-corse-odyssee.com/contactNEW.html
User 103173 Photo


VP of Software Development
0 posts

The file you open with Form Builder. The file extension ends in .FB.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 127004 Photo


Registered User
27 posts

I tried that to start with but got this message :

Sorry, we couldn't add your post for the following reasons:

Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format.

User 103173 Photo


VP of Software Development
0 posts

Zip the file first and you can then attach it.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 127004 Photo


Registered User
27 posts

This is the code of my bare-bones email notification :

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">

<html lang="fr">
<head>

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

<title>Résultats formulaire de contact sur Corse Odyssée</title>


<meta name="viewport" content="width=device-width" content="initial-scale=1">

</head>

<body>

<strong>Nom:</strong> [nom] <br>

<strong>Email:</strong> <a href="mailto:[email]">[email]</a><br>

<strong>Date d'arrivée:</strong> [dateArrivee]<br>

<strong>Date de départ:</strong> [dateDepart]<br>

<strong>Type de chambre:</strong> [typeChambre] <br>

<strong>Nombre de chambres:</strong> [nombreChambres]<br>

<strong>Message</strong>: [message] <br><br>

</body>
</html>

Enclosed is an image of the Notifications page. For testing I'm using my own email addresses but the result is the same with the email address of the owner of this gite. Our websites are both hosted by www.alfonsi.fr
Attachments:
User 103173 Photo


VP of Software Development
0 posts

I need the project file please.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 127004 Photo


Registered User
27 posts

Here is the project folder, zipped
Attachments:
User 103173 Photo


VP of Software Development
0 posts

Thanks. I just added myself to the CC and ran a test and the email came through correctly. Here is what I see:

http://s12.postimg.org/aeaytg7cd/Screen_Shot_2016_02_22_at_12_34_14_PM.png

Give it a test here hosted on S-Drive at http://my-contact-forms.coffeecup.com/f … seOdyssee/

Looking at your form, you are using a Text Field for the arrival and departure dates. Why not use the Date Element? You also only have the name and date as required. You may want to set those fields as required as well.

If you still have blank email issues, try reverting from a custom template to one of the default ones and try the submission again.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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