Notification Email & Return URL...
Hello, All -
I set-up a few weeks back (using v2.3.5196) and everything works perfectly.
A couple of days ago I set up another form - this time using v2.3.5205 - and it's been an absolute nightmare!
Most of he problems concern the Notification Email - which are almost always never sent. Sometimes they come - but typically they don't.
There are also issues with the return URL. I'm using PayPal payments. The form is accessed through a file called "donate.php" in the top directory of the site. When I set this up everything seemed to work normally. However, today, for some bizarre reason, when I make a test payment I am returned to "index.php".
I can't explain any of it. If something were obviously broken I could fix it - but nothing is.
Antar
I set-up a few weeks back (using v2.3.5196) and everything works perfectly.
A couple of days ago I set up another form - this time using v2.3.5205 - and it's been an absolute nightmare!
Most of he problems concern the Notification Email - which are almost always never sent. Sometimes they come - but typically they don't.
There are also issues with the return URL. I'm using PayPal payments. The form is accessed through a file called "donate.php" in the top directory of the site. When I set this up everything seemed to work normally. However, today, for some bizarre reason, when I make a test payment I am returned to "index.php".
I can't explain any of it. If something were obviously broken I could fix it - but nothing is.
Antar
Does this new form have any spaces in the name?

I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
If it's not a spaces issue as Eric mentions above, you will probably need to open a support ticket with CC and send them the .fb file for your form so they can look at it.
Also there's a newer version available too which fixes a few more things and worth taking the time to update it
Also there's a newer version available too which fixes a few more things and worth taking the time to update it

Thanks for your suggestions, chaps.
I've worked out the return URL problem - which CC may or may not want to investigate...
The form sits on a page called donate.php. If I run the form from here there are no return URL problems.
However, you can also access the same page via a different link on the site which takes you to donate.php?page=1. If you process the form from here you are returned to index.php.
As for the Notification Email issue, there seems to be a problem with the CC/BCC fields. If you put an email address in either field, no notification emails are sent - to anyone.
:0/
Antar
I've worked out the return URL problem - which CC may or may not want to investigate...
The form sits on a page called donate.php. If I run the form from here there are no return URL problems.
However, you can also access the same page via a different link on the site which takes you to donate.php?page=1. If you process the form from here you are returned to index.php.
As for the Notification Email issue, there seems to be a problem with the CC/BCC fields. If you put an email address in either field, no notification emails are sent - to anyone.
:0/
Antar
Sounds like a php variable or session issue getting confused between two scripts.
Been there done that.


I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
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