No longer getting email notices from...

Apr 26th, 2013 at 11:53 AM
User 2252914 Photo

Stephen Leal
Registered User
4 posts

For some reason submissions aren't getting sent to my email address. Everything looks okay upon submission (Thank you! Your form was successfully submitted...). I haven't changed anything, and this is true for several web forms / sites. I use the manual server setup (php). The sites are hosted by different companies (GoDaddy, APlus, others). Is there something that has changed that somehow broke this? Thanks for any light you can shine on this.
Apr 26th, 2013 at 11:56 AM
User 2147626 Photo

SadDuck
Ambassador
2,958 posts

Check this...

http://www.coffeecup.com/forums/web-form-builder/important-information-on-forms-hosted-with-godaddy/
Graphics for the web, email, blogs and more!
-------------------------------------
https://sadduck.com
Apr 26th, 2013 at 12:08 PM
User 2252914 Photo

Stephen Leal
Registered User
4 posts

Thanks, I saw this earlier and it can't hurt to try. It just didn't look like my issue because I'm not getting the "Your form cannot be submitted..." response. Also, the issue is happening through different hosts. I'll try this though and let you know if it helps.
Apr 26th, 2013 at 01:34 PM
User 2252914 Photo

Stephen Leal
Registered User
4 posts

I've tried this, but still nothing. Any other ideas?
Apr 26th, 2013 at 01:55 PM
User 2147626 Photo

SadDuck
Ambassador
2,958 posts

Just one other thought...not using Yahoo Mail are you?
Graphics for the web, email, blogs and more!
-------------------------------------
https://sadduck.com
Apr 26th, 2013 at 02:01 PM
User 2252914 Photo

Stephen Leal
Registered User
4 posts

No, I use gmail and sometimes outlook. Here is a related thing. I've tried using S-Drive instead. The web form responses are going to S-Drive (I can see them on the S-Drive forms page), but still not getting emailed. I've tried this with two different forms from two different sites, each of which are on different hosts (GoDaddy and APlus). I'm pretty sure I have the email settings set up correctly (and once again, it was all working fine until a couple days ago). Thanks again.
Apr 26th, 2013 at 02:40 PM
User 103173 Photo

Scott Swedorski
VP of Software Development
0 posts

Stephen Leal wrote:
No, I use gmail and sometimes outlook. Here is a related thing. I've tried using S-Drive instead. The web form responses are going to S-Drive (I can see them on the S-Drive forms page), but still not getting emailed. I've tried this with two different forms from two different sites, each of which are on different hosts (GoDaddy and APlus). I'm pretty sure I have the email settings set up correctly (and once again, it was all working fine until a couple days ago). Thanks again.

Open a support ticket and send us your saved form file and a link to your form on the web and we can see if we notice any problems.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Aug 20th, 2013 at 01:30 AM
User 2224517 Photo

Geoffrey Howard
Registered User
1 post

I am also having trouble with the Notification Message. When my forms are filled out the main email recipient is not receiving the message. I have myself as a BCC and get the message OK.
Aug 20th, 2013 at 09:07 AM
User 38401 Photo

Jo Rice
Senior Advisor
10,951 posts

Hiya Geoffrey,

Keeping it simple here haha:

Scott Swedorski wrote:

Open a support ticket and send us your saved form file and a link to your form on the web and we can see if we notice any problems.
Jo

http://elementsinwebdesign.com
Apr 14th, 2014 at 02:11 PM
User 1929797 Photo

Christy Christoffersen
Registered User
3 posts

What is the issue with Yahoo mail? My form has been working fine until a few days ago. (I know the above post was last year.)

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.