Keep getting this error message! -...

User 103173 Photo


VP of Software Development
0 posts

What happens if you turn CAPTCHA off?
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User 2073552 Photo


Registered User
1,625 posts

Also do you have your site password protected or are you using WAM?
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User 1973729 Photo


Registered User
6 posts

If I turn CAPTCHA off the form loads without error and works fine. I do not have my site password protected and not using WAM.
User 103173 Photo


VP of Software Development
0 posts

Anthony Barrett wrote:
If I turn CAPTCHA off the form loads without error and works fine. I do not have my site password protected and not using WAM.

That then means you are not placing the correct CAPTCHA keys into Web Form Builder.
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User 1973729 Photo


Registered User
6 posts

My form with CAPTCHA has loaded without error so I presuming it took over 24 hours for the keys to work?. However after submitting the form I am now getting a message on the return page saying "Could not open socket. Any advice
The forms works fine without CAPTCHA and I get return page saying Thank you your form was received.
User 103173 Photo


VP of Software Development
0 posts

Anthony Barrett wrote:
My form with CAPTCHA has loaded without error so I presuming it took over 24 hours for the keys to work?. However after submitting the form I am now getting a message on the return page saying "Could not open socket. Any advice
The forms works fine without CAPTCHA and I get return page saying Thank you your form was received.

Keys provided by Google are instantly activated. If the form works when it is off and fails when it is on, then the keys you are adding are invalid.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 1973729 Photo


Registered User
6 posts

I got the keys for CAPTCHA yesterday and copied and pasted the keys. I will try getting a new key and starting over. Thanks for your assistance and advice.
User 2437162 Photo


Registered User
3 posts

I am also getting a "could not open socket" error message after submitting my form. Dont know what to do about this. Any advise Scott?
User 103173 Photo


VP of Software Development
0 posts

Paul Okolo wrote:
I am also getting a "could not open socket" error message after submitting my form. Dont know what to do about this. Any advise Scott?

Can you post a link? Links are always great to share. That way we don't have to ask "can you share a link?". ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 1937185 Photo


Registered User
52 posts

I have used this form builder since forever and usually have no problems. All forms working with the recaptcha were working fine until today. Every single form on a dozen or so sites come up with the "could not open socket" error all of a sudden.

I took the captcha out and all is well and good. So why did this happen? Works fine and then doesn't?

Another suggestion for putting in some kind of captcha...(that might be a little easier since often the words are hard to read for a lot of people)..

Thanks ahead of time!


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