I'm having trouble with paypal's...

User 177533 Photo


Registered User
57 posts

I'm having trouble with paypal's payment notification emails.
the current format when I copy and paste customers address from the email into stamps.com or notepad or any application apparently there is a lot of space after each row. like the attached. This just recently started between 11-13-2020 and 11-17-2020.
Paypal just gives me the runaround.

I'm using outlook 2007 to view the emails but it's also formatted the same way in gmail.

The form I'm using hasn't changed in two years
http://www.ricksframes.com/payment/index.php


http://thegallery.us/temp/dsfsaf.jpg
User 187934 Photo


Senior Advisor
19,573 posts

Hi R,
Have you reopened the form in Form Builder and checked the the email code?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 177533 Photo


Registered User
57 posts

Eric Rohloff wrote:
Hi R,
Have you reopened the form in Form Builder and checked the the email code?


email code? are you talking about Notifications?
User 177533 Photo


Registered User
57 posts

Eric Rohloff wrote:
Hi R,
Have you reopened the form in Form Builder and checked the the email code?


This is my email code. It's very basic

<!DOCTYPE html>
<html dir="ltr" lang="en">
<head><title>You got mail!</title></head>
<body style="background-color: #f9f9f9; padding-left: 11%; padding-top: 7%; padding-right: 20px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #f9f9f9;padding-left: 11%; padding-top: 7%; padding-right: 2%;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #666666;}
h1{font-size: 60px !important;color: #cccccc !important;margin:0px;}
h2{font-size: 28px !important;color: #666666 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
table{width:80%;}
td {font-size: 12px !important; line-height: 30px;color: #666666 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:10%; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#666666; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<h1 style="font-size: 60px !important; color: #cccccc !important; margin: 0px;">
<font color="#000000"><font size="4">Payment form comments:</font></font></h1>
<p style="font-size: 12px; color: #666666;">
&nbsp;</p>
<div>
[_form_results_]
cart total
[_cart_total_]
</div>
</body>
</html>
Attachments:
User 187934 Photo


Senior Advisor
19,573 posts

The spaces are showing up beside the variables being posted to email?
Have you tried updating to a newer version of php? I see your still on 5.4. I would of thought your host would have forced at least 7.0
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 177533 Photo


Registered User
57 posts

Eric Rohloff wrote:
The spaces are showing up beside the variables being posted to email?
Have you tried updating to a newer version of php? I see your still on 5.4. I would of thought your host would have forced at least 7.0


I just updated to php 7.0

The spaces are showing up beside the customers address in the email from paypal telling me that I've received a payment
User 187934 Photo


Senior Advisor
19,573 posts

The email from Paypal would be a Paypal issue.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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