"Your form could not be submitted for the following reason(s):
Failed to read or decode form configuration."
I have no ideal why this is happening, would any one have the solution to this problem?
Marlon Messam
Registered User
11 posts
Scott Swedorski
VP of Software Development
0 posts
What is the URL to your form Marlon?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Marlon Messam
Registered User
11 posts
thanks for the quick reply..
the URL to the form is http://kprsolutions.net/esbapp1.html
the URL to the form is http://kprsolutions.net/esbapp1.html
Scott Swedorski
VP of Software Development
0 posts
This issue I think here is caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.
If you still have the error after making those changes, try disabling CSV and MySQL logging if enabled and see if that helps.
GREAT FORM BTW!
If you still have the error after making those changes, try disabling CSV and MySQL logging if enabled and see if that helps.
GREAT FORM BTW!
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Jo Rice
Senior Advisor
10,951 posts
Hiya Marlon,
Nice form for sure, good use of the program all the way around. I would make one suggestion though. Some of the choice setups you have for things should probably be radio buttons rather than check boxes. The reason for this is with check boxes both items can be checked on your form. With radio buttons you can set it up as "required" and it will not have a default answer chosen, and they will only be able to choose one then.
That's about the only thing I would change on the form, well done
Nice form for sure, good use of the program all the way around. I would make one suggestion though. Some of the choice setups you have for things should probably be radio buttons rather than check boxes. The reason for this is with check boxes both items can be checked on your form. With radio buttons you can set it up as "required" and it will not have a default answer chosen, and they will only be able to choose one then.
That's about the only thing I would change on the form, well done
Marlon Messam
Registered User
11 posts
Actually no.. I wanted check boxes instead of radio buttons, customers are supposed to select the options, it is the right fit for this forum, thanks though
Marlon Messam
Registered User
11 posts
hey Scott,
the folders are already set to 755.. I already have two other forms on this website, but only this one is giving me the error, how do I go about disabling CSV and MySQL logging?
the folders are already set to 755.. I already have two other forms on this website, but only this one is giving me the error, how do I go about disabling CSV and MySQL logging?
Eric Rohloff
Senior Advisor
20,278 posts
"Settings" then "Saving Data" tab.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Marlon Messam
Registered User
11 posts
Thanks guys, still no luck though,
that section was already disabled since I am not using a s-drive.. what other options are there?
that section was already disabled since I am not using a s-drive.. what other options are there?
Scott Swedorski
VP of Software Development
0 posts
Try deleting the form and re-uploading.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
