Hi,
One form on a website is working fine. There is another form on the same website using the same confirm email and notifications code. That one comes out with the html code showing in the recipient's email.
I was looking through to see if someone else asked this on the forum and did not find it.
Thanks,
-Janette
Jan
Registered User
57 posts
Adam East
Registered User
3,293 posts
Hey Janette,
Can you provide a link to the form in question?
Also, is the HTML code showing only on one recipients email or anyone who fills the form out?
Can you provide a link to the form in question?
Also, is the HTML code showing only on one recipients email or anyone who fills the form out?
Jan
Registered User
57 posts
Hi,
This is the one with the email problem: http://www.weimaranerfoundationfund.org … ctus.html.
Thanks!
This is the one with the email problem: http://www.weimaranerfoundationfund.org … ctus.html.
Thanks!
Adam East
Registered User
3,293 posts
Janette Stubelt wrote:
Hi,
This is the one with the email problem: http://www.weimaranerfoundationfund.org … ctus.html.
Thanks!
Hi,
This is the one with the email problem: http://www.weimaranerfoundationfund.org … ctus.html.
Thanks!
Thanks, can you also attach the .fb file?
Jan
Registered User
57 posts
Where do I find that?
Jan
Registered User
57 posts
Duh, form builder!
"Sorry, we couldn't add your post for the following reasons:
Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format."
"Sorry, we couldn't add your post for the following reasons:
Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format."
Adam East
Registered User
3,293 posts
Janette Stubelt wrote:
Duh, form builder!
"Sorry, we couldn't add your post for the following reasons:
Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format."
Duh, form builder!
"Sorry, we couldn't add your post for the following reasons:
Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format."
You would need to zip the file and attach it. If it is too large then upload it to your server and provide a link.
Jan
Registered User
57 posts
Trying to upload a zip...
Adam East
Registered User
3,293 posts
Janette Stubelt wrote:
Trying to upload a zip...
Trying to upload a zip...
Thanks! The issue here is that you have not created an HTML email. You do have HTML in the email code, but it is not correct. For an email you have to add all the HTML of a regular page, so you need the doctype, html (start and end), body (start and end) etc. This is why we recommend you use RED, as that will do all that for you, all you have to do is design the email.
Here is an example of what you need to include in an email:
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head><title>Your Title</title></head>
<body style="background-color: #FFFFFF; padding-left: 110px; padding-top: 70px; padding-right: 20px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #FFFFFF;padding-left: 110px;padding-top: 70px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #000000;}
h1{font-size: 18px !important;color: #000000 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
h2{font-size: 18px !important;color: #000000 ! important;margin: 0px; padding-bottom:3px;}
h3{font-size: 14px !important;color: #000000 ! important;margin: 0px; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #000000 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#000000; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<body>
<!-- Your HTML Code Here -->
</body>
</html>
<html dir="ltr" lang="en">
<head><title>Your Title</title></head>
<body style="background-color: #FFFFFF; padding-left: 110px; padding-top: 70px; padding-right: 20px; max-width: 700px; font-family: Helvetica, Arial;">
<style type="text/css">
body {background-color: #FFFFFF;padding-left: 110px;padding-top: 70px; padding-right: 20px;max-width:700px;font-family: Helvetica, Arial;}
p{font-size: 12px; color: #000000;}
h1{font-size: 18px !important;color: #000000 ! important;margin: 0px; border-bottom: 1px dotted #00A2FF; padding-bottom:3px;}
h2{font-size: 18px !important;color: #000000 ! important;margin: 0px; padding-bottom:3px;}
h3{font-size: 14px !important;color: #000000 ! important;margin: 0px; padding-bottom:3px;}
td {font-size: 12px !important; line-height: 30px;color: #000000 !important; margin: 0px;border-bottom: 1px solid #e9e9e9;}
td:first-child {font-size: 13px !important; font-weight:bold; color: #333 !important; vertical-align:text-top; min-width:100px; padding-right:5px;}
a:link {color:#666666; text-decoration:underline;} a:visited {color:#000000; text-decoration:none;} a:hover {color:#00A2FF;}
b{font-weight: bold;}
</style>
<body>
<!-- Your HTML Code Here -->
</body>
</html>
Inger
Senior Advisor
14,649 posts
Online Now
And the closing head tag just before the opening body tag 
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
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