Having issue with new email server,...

User 264425 Photo


Registered User
32 posts

1. URL to your Website. (THIS IS THE MOST IMPORTANT ITEM)
http://www.south-haven.org/forms/School … olsupplies

2. Operating system.
Windows 10

3. Version of the application.
2.5

4. Trial or registered version.
Registered

5. What specific steps have you taken to create this issue?
Completed and submitted a form.

6. Does it occur every time?
Yes.

7. Can you recreate the issue on another computer?
Yes.

Hi. I've used the form on the above site for some time and it's worked great. Over the weekend our IT guy migrated our email servers to Office365. Now when I receive the email with the form results, instead of nice, organized, good looking form results, they are completely garbled and gibberish. Likewise, the recipient of the submitted form's confirmation email receives gibberish. To see an example, complete the form at the link above (use your email in the email field, the rest of the fields must contain something but it doesn't matter what.) Is there an Office365 server setting I need to be looking at to get the form results to display properly in the emails? Do I need to be looking at something else to solve this? Any help appreciated.

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