Getting Call to undefined function...

User 2751608 Photo


Registered User
30 posts

This morning I have upgraded the web form builder to 2.5 build 5432 and created a from and uploaded to my server. here is the link

http://rwnpropertyservices.com/rwn/cont … -form.html

When I submit the form I am getting the following error

Fatal error: Call to undefined function quoted_printable_encode() in /contact-form/fbapp/php/mailer.cls.php on line 104
What am I missing?

Thanks

User 103173 Photo


VP of Software Development
0 posts

Typically that is caused by a bad upload. Delete all form files and then export and re-upload them again.
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User 2751608 Photo


Registered User
30 posts

Does not work. I deleted all the files exported again and re-uploaded again by overwriting the existing files.
User 103173 Photo


VP of Software Development
0 posts

Novice-Here wrote:
Does not work. I deleted all the files exported again and re-uploaded again by overwriting the existing files.

You still have the same problem. One or more of the files are corrupted.

I would suggest setting up an S-Drive account and then test your form there. If it works, then you know the project file is fine and the issue is with the process you are taking of uploading your form files.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2751608 Photo


Registered User
30 posts

well I recreated the form from scratch and removed everything except 3 fields first name last name and email and I am still getting the same issue

here is my new page

http://rwnpropertyservices.com/rwn/inquiry/inquiry.html

Also I don't what S Drive account is. I don't have one


User 103173 Photo


VP of Software Development
0 posts

Signup for S-Drive here at http://www.coffeecup.com/sdrive and test your form out there. I think I found the issue though. You are on PHP 5.2 but PHP 5.3 is needed. Have your hosting provider upgrade your PHP installation and the form should start working.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2751608 Photo


Registered User
30 posts

Thanks for this and you are 100% correct its work perfectly on S-DRIVE well its time I need to bug my hosting company.

Thanks for the excellent customer service. I am very impressed Cheers!!!
User 2598726 Photo


Registered User
1 post

I am having this same issue since the upgrade. Before I have my hosting company change my PHP version, I wanted to see if it would have any effect on my old coffee cup forms that were created before the upgrade. Thanks in advance!
User 103173 Photo


VP of Software Development
0 posts

Nathan Bourne wrote:
I am having this same issue since the upgrade. Before I have my hosting company change my PHP version, I wanted to see if it would have any effect on my old coffee cup forms that were created before the upgrade. Thanks in advance!

Previous versions of WFB will operate just fine with PHP 5.3.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2377814 Photo


Registered User
45 posts

Im having the same problem also since installing the form builder upgrade.

Is there a way to re install the old version?

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