I have previously raised this issue. The email informing me that a Customer has submitted a form is always addressed from;
'skiporderform@hstbronze@zetnet.co.uk' which is a different address to the customers.
Granted, when I reply to the email, it sends to the correct address but I must admit, i preferred the old days where the email showed in my inbox as joebloggs@btinternet.com - Subject - Online Skip Order.
As it is now, If I need to review an email order, I have to open each email from the above address until I find the relevant Order Form.......t'is a pain
I did find that the problem never occurred when exporting automatically BUT then the emails, for some unknown reason, were taking up to twelve hours to come through. So I reverted back to exporting manually.
I must say that, for me, this is the No. 1 issue that I wish CC could solve, however, as the pro's far outweigh the cons with WFB, I'll live with it (but secretly, I really hope, this issue could be looked at again)
www.skipy.co.uk/skip_order_page.html
R K BAILEY