Using the new Web Form Builder - - I would prefer to receive plain text email expressing form input from my visitors. I removed the example HTML email and created a plain text message. When it arrives, responses display in a single long line rather than on separate lines. It's as if the message is still in HTML and not recognizing the end of line hard return.

Please guide me. (and thanks for your help with this.)

Bill Craig

Hiya William,

Just off the top of my head, I'm going to assume it needs line breaks between the tags so you need to add <br> to the end of each line. One will give you one break and another will give you a blank between each one which might be better to read.

Hey Bill!

I also would prefer to receive plain text email from my submission form. I know very, very little HTML. Would you post or explain how you created a plain text message? Thanks!

Hiya Harold,

To do this you would go into the result email settings. Open the actual email setup that it has and remove the [results] from the email. From here you can input the results separately by putting your mouse in the email at the line or area you want them to show up and use the dropdown menu to add each of the result labels into the email. Each time you click a new item on the dropdown it will add the box into your email.

Once you have them all added, be sure to add some spaces between them so they don't crowd eachother. The text that is above all that can be altered to whatever you want it to be also.

Good Luck on it

Hey Jo Ann!

I understand what you are saying . . . I only want the results/email to be in plain text with each form field on a line by itself and preferrably without the form field name. Like the below:

Harold George
555-555-5555
myemail@domain.com

I can programatically process the email, throw it into a local database, and automatically preform actions on it, without me having to manually do it.

That will have to be someone else that answers it as I don't know if that can even be done or not without it listing the form fields. Hopefully someone else can chime in here and answer us as that's a very good question

The separate lines part is just done with a <br> at the end of each line to make it advance down a line. That you would do as I mentioned above with editing the email in the program and putting the breaks where you want them. But we'll have to wait for another answer to see if the rest can be done or not.

im getting the same problem , all i got is code

Does your E-Mail service allow you to get HTML E-Mail?

I'm butting in here...but I don't think the issue is email getting or not getting html (most do..I turn it OFF I don't like cutesy email...). The issue is CAN web form builder be configured so the notifiation mail comes as TEXT ONLY (rather we have html turned on or off).
thanks,
C

Sure can...

Customizing your email message is as easy as 1-2-3! To get started, edit your form and go into the Settings> Email Notices Tab and then click on "Configure email message". Web Form Builder supports HTML and CSS so there is no limit to how snazzy you can design your message.

If you just want plain text try replacing what is there with what I have posted below.