Form with Wordpress / GoDaddy - Major...

User 2580290 Photo


Registered User
9 posts

Guys - I'm really struggling with this form stuff. I've spent the better part of the day trying to get my form uploaded but to no avail. Creating it was so easy - took like 30minutes. The rest of my day though - yeah - completely wasted as I still cannot get it online. By the way - I paid the $70 for the full version and now I'm questioning that decision.

User Info
My website is http://www.handlebarindy.com
Operating system: Windows
Server: GoDaddy
Website is powered by Wordpress
I need to use my own server (godaddy) and not the one from coffeecup that they make you pay for as I will have 1,000 forms/month being filled out.
I want the forms to upload into "MySQL" so that I can use excel to track the answers

What I'm using the form for: (Just in case this helps)
The background for me is to use the form as a liability waiver and before each tour (16 people ride our pedal pub / bike every 2hrs so there is a ton of traffic) I need to be able to quickly check to make sure each person has signed the form online before each tour, so e-mail isn't an option. And using paper has been a nightmare. I'm hoping this form is the solution and until today I was pretty sure it was.... :(

What I've already tried
I've read a ton of the different postings on this forum about how to upload the forms, but I'm still very confused. Sometimes I'll find threads with people that have the same questions as me (How to put this form as a "page" in wordpress, but there are never any answers) My website (http://www.handlebarindy) is my first and I'm very much a novice just in case that wasn't clear, haha.

This posting has been the most helpful, but still couldn't get me going
http://www.coffeecup.com/help/articles/ … ress-blog/


I have a lot of questions, but below I'll post the major ones as of right now

1. Where exactly do I save the files that the form created ? I login to my FTP client on GoDaddy, but since I'm using WordPress it's unclear where the heck I'm supposed to upload the files ? Do I put them in "WPContent" or "UPLOADS" or ??? I've tried a few places and none of them work - so now I'm looking for advice. This portion is glossed over in all of the explanations, but a novice like me is super confused. Can anyone elaborate ?

2. How do I put this form in a page on wordpress ? I actually couldn't even figure out how to make it into a post because I have no idea where to save the form files, but if I had to choose, it's much better as a page. My webpage template takes the "latest" posts and puts them up on the banner scroll, so if I was to create a "post" with this new form it would then ruin my homepage. If that doesn't make sense let me know and I can elaborate....

3. Do I need to know anything special about MySQL files ? I modified the settings before the form was saved/uploaded.... but once I get the form online (I'm optimistically assuming someone will be able to help me with #1 and #2, then I'll have questions about how I open the responses in excel) Do the responses just upload to my server into a file and then I just download them whenever I choose ?

4. E-mailing the forms: I plan to get 1,000 responses a month. E-mailing would be very ridiculous trying to sort - is "MySQL" the way to go ? Anyone have any suggestions ?

If anyone can help I would VERY MUCH appreciate it. I'm lost.

Thanks,
Brian
Brian.Lindsay@gmail.com
User 103173 Photo


VP of Software Development
0 posts

1. Where exactly do I save the files that the form created ? I login to my FTP client on GoDaddy, but since I'm using WordPress it's unclear where the heck I'm supposed to upload the files ? Do I put them in "WPContent" or "UPLOADS" or ??? I've tried a few places and none of them work - so now I'm looking for advice. This portion is glossed over in all of the explanations, but a novice like me is super confused. Can anyone elaborate ?

For every Wordpress installation I have ever used, I place them right with all the main Wordpress files. I never have placed them in any folder. Just upload the _exported folder contents to that location and you are all set. I have actually never not been able to get it to not show. ;)

This shows 2 forms that I have uploaded to Wordpress. This is also on Godaddy as well.

http://www.coffeecup.com/files/miscellaneous/wpftpingfo.png

2. How do I put this form in a page on wordpress ? I actually couldn't even figure out how to make it into a post because I have no idea where to save the form files, but if I had to choose, it's much better as a page. My webpage template takes the "latest" posts and puts them up on the banner scroll, so if I was to create a "post" with this new form it would then ruin my homepage. If that doesn't make sense let me know and I can elaborate....

You can put it in any location you like. You can add it to a page or to a post as the process is the same. Just paste the <iframe> code into the page and the form will appear.

3. Do I need to know anything special about MySQL files ? I modified the settings before the form was saved/uploaded.... but once I get the form online (I'm optimistically assuming someone will be able to help me with #1 and #2, then I'll have questions about how I open the responses in excel) Do the responses just upload to my server into a file and then I just download them whenever I choose ?

This is one of the features I always suggest that if you do not have a lot of knowledge of MySQL, don't use it. Wait until you do know more so that it can be used wisely and correctly. However if you do want to use it, make sure to use a unique table name and do not create the table. The scripts will do that automatically for you when you submit the form for the first time.

4. E-mailing the forms: I plan to get 1,000 responses a month. E-mailing would be very ridiculous trying to sort - is "MySQL" the way to go ? Anyone have any suggestions ?

If you use MySQL, you need to write an interface then to manage the data in MySQL. Do you have such a mechanism in place? Another option is to log to CSV file. You could then take that information and import it into Excel for example and manage the data there.

Another option is to publish to S-Drive. You may find that helps simplify things for you while you workout the process.

Hope this helps. ;)
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User 187934 Photo


Senior Advisor
20,267 posts

Hi Handlebar, Here's another option.
1. Create your form.
2. Manual export the form.
3. Change the name of the folder the form builder creates.
Instead of myformname_exported make it myformname.
4. Upload this folder to your site.
5. Paste the script that the form buider generates to your WordPress page.
6. Now alter the src and href in the form script to absolute and add the extra directory level for the folder because we kept the folder the form builder generated.
<script type="text/javascript">document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"http://mydomain.com/myformname/myformname.php" + window.location.search + "\" width=\"100%\" height=\"373\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"http://mydomain.com/myformname/myformname.php\" title=\"myformname\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));</script>
<noscript>
<iframe width="100%" height="373" style="border:none; background:transparent; overflow:hidden;"
id="fb_iframe" src="http://mydomain.com/myformname/myformname/myformname.html">
&lt;a href="http://mydomain.com/myformname/myformname.php" title="myformname"&gt;Check out my CoffeeCup
Form&lt;/a&gt;
</iframe>
</noscript>
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2580290 Photo


Registered User
9 posts

Guys - I very much appreciate the quick and detailed replies. I feel like my questions are very elementary, however none of your replies have helped me at all. I feel like it's actually made me more frustrated. I've tried uploading those files in every folder I can find on my FTP and NOTHING is working. I'm attaching screen dumps so you guys can see what I'm working with. There are way too many folders both within my wordpress/godaddy FTP as well as WAY too many folders inside of the "WEBFORM_1" folder

User 2580290 Photo


Registered User
9 posts

Then, I created a new page on my wordpress account and pasted the code exactly as instructed (to my knowledge) but nothing works... see the screen dumps
User 2580290 Photo


Registered User
9 posts

My general questions are still unanswered because I think I'm so far behind on what I'm supposed to be doing your step 1 is my step 20.

1. The $70 form software I purchased from you guys takes literally no time at all to create the form. The problem is that the software you guys developed creates 2 things that are located in a folder called "WebForm1_exported". Below are those basic 2 things-
a. "WebForm_1" folder: This has a ton of sub folders and files in it. It's very confusing if I need to just upload this folder to my FTP or separate out all of the files that are rooted in each folder and subfolder
b. "WebForm_1" php script which my computer associates with dreamweaver

2. What folder do I save the files from #1 into on my godaddy wordpress account ? Just saying I need to put them in a folder where the wordpress stuff is - well.... that's really confusing to me. I've posted up a bunch of screen dumps - can anyone help me to locate which folder using exact wording or pictures ?

3. Is my code correct that I have on my webpage ? I've seen others asking how to post the code to a wordpress "PAGE" and have not seen any answers after using the search function. Can anyone check my code to see if it's wrong ? I really don't know how it could be.... I literally put exactly what the coffeecup software told me to put, plus I added the <code> and </code> inbetween. What am I doing wrong ? SUPER confused.

<code><script type="text/javascript">// <![CDATA[
document.write(unescape("%3Ciframe id=\"fb_iframe\" src=\"WebForm_1.php" + window.location.search + "\" width=\"642\" height=\"2837\"allowtransparency=\"true\" scrolling=\"no\" frameborder=\"0\"%3E&lt;a href=\"WebForm_1.php\" title=\"WebForm_1\"&gt;Check out my CoffeeCup Form&lt;/a&gt;%3C/iframe%3E"));
// ]]></script></code>

<noscript>
<iframe width="642" height="2837" style="border:none; background:transparent; overflow:hidden;" id="fb_iframe" src="WebForm_1/WebForm_1.html">
&lt;a href="WebForm_1.php" title="WebForm_1"&gt;Check out my CoffeeCup
Form&lt;/a&gt;
</iframe>
</noscript></code>
User 2580290 Photo


Registered User
9 posts

I have thrown this out there a few times and have been shut down, but I am available by phone ANYTIME and would actually prefer that as it takes hours to try each of these methods, then give up, try again, then take screen dumps and create "please help me posts" haha.... but if you guys have the time any help I can get I would love

I am extremely frustrated, but very much appreciate all of the attempts to help.... HOPEFULLY I can get this form on the internet and then someone else can reference this post. I tried using the search function and it appears as though I'm the dumbest person on the coffeecup forums, fortunately or unfortunately I'm not sure, haha

Thanks in advance guys...
User 187934 Photo


Senior Advisor
20,267 posts

In my post I stated to upload the folder Step 4. That means everything in it. With my Coffeecup Direct ftp all I have to do is select the folder and it uploads everything in it. I don't have to look any further.:cool:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 103173 Photo


VP of Software Development
0 posts

I am using Godaddy as well for Wordpress and all I have ever had to do was upload the _exported folder to the server and place it in the folder where all the Wordpress files are located and it has always worked. It really should take you no more then the time it takes to upload the files to make it work.

Open a support ticket and provide us with your .fb file, FTP access and access to Wordpress and I will set that up for you and you can compare that with what I did. However, you did upload the files correctly as your form is here at http://www.handlebarindy.com/WebForm_1.php

Having access to the server I could probably figure out what you are doing wrong and correct it.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2580290 Photo


Registered User
9 posts

Eric,
I wasn't ignoring your advice - sorry if I came across that way. I don't know what folder to upload all of these "coffeecup folders" to. That's the starting point. I tried guessing and uploading them to probably 20 other sub folders on my godaddy FTP, just sort of guess and check style, but nothing worked. Just realize that I don't know what I need to upload and I don't know where I need to upload it to. I realize that makes me seem like an idiot, but I need detailed directions - which is why i posted the screen dumps so that you guys could see what I'm looking at and maybe help with more detailed directions.

Apologies - if you only knew how frustrated I was I think you'd appreciate it more. I hate having to ask all these dumb questions, but I spent all day (literally) on sunday scouring the coffeecup forums and help documents and none of my questions could get answered. That's the only reason I'm in a forum asking these questions - because I really need help

Hope you guys can understand and be patient with me :/

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