Form sent from address

User 2889309 Photo


Registered User
7 posts

Our forms when sending the information all show coming from: name@domain.com (name@domain.com via newsletter.coffeecup.com) This results in most form replies going into our Spam folders. The forms are on our S-drive. How do we get the forms to just be sent to our name@domain.com?

Thanks
Lloyd
User 187934 Photo


Senior Advisor
19,684 posts
Online Now

Hi Zach,
What email address do you have set in the notification settings.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 373703 Photo


Registered User
68 posts

The To: is 309Parking@parkeps.com
The Reply To: and From: are [email]

However, Support has told me that all forms are going to come from "name@domain.com via newsletter.coffeecup.com" because that's just how it works and I should try to set up an Exception in our Outlook to get them to show up in the Inbox rather than the Junk folder.

Ideas?
Lloyd
User 187934 Photo


Senior Advisor
19,684 posts
Online Now

Go to your junk folder and find one of the emails. Right click and select Rules then Create Rule.
There you can setup where it goes.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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