Form Problems - Post ID 205550

User 2313099 Photo


Registered User
1 post

I just launched another site with your form embedded into the "Contact-Quote" page of the above mention web site. On the PC the form flashes solid white for a second then loads sometimes taking 2-3 seconds. Once loaded I filled out the form as a test and the information submitted works great but onscreen it leaves behind a faint text of what you entered without boxes and on occasions I have seen the ip address appear within the text box at the bottom. Also lastly there is a shadow like frame at the top and bottom of the form. I have no border selected when creating form. Perhaps it has something to do with my size settings of form as when I insert the html object and paste your code to my page I have the option of entering the size of the form.

Now on the mac side of things the form pops up immediately and no leftover text when using the submit button. However the shadow is still there. Anyway thanks guys for looking into it and let me know if you have any suggestions or questions.


Brian Johnson
http://www.dependabletouch.com/Dependab … Quote.html
User 38401 Photo


Senior Advisor
10,951 posts

Hiya Brian,

Ok first lets address the residual text. Actually that's the results that you have it setup to show on the site. If you don't want that there you'll need to code up a different thing to have it show there or send them to a Thank You page for filling out your form. It's actually doing exactly what you're telling it to do, displaying the results on the page.

On Firefox (current version) I didn't see any flashing and the form only took maybe a second or 2 to load, but much of that is due to the fact that you have your site layout done using old school tables so it needs to load the table and base content before it loads the main content of the tables.

Not sure why the mac wouldn't show the text, but my guess is that it's not functioning correctly for Mac then as it should still be displaying the text like it does on windows as that is how you have it setup.

Hope that helps. :)

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.