Form not sending - permission error -...

User 411894 Photo


Registered User
6 posts

Hello I am using version 2.3 of the form builder and it has been working just great for several years until a week or so ago when something changed. My hosting company has a history of changing permissions and settings without warning so I thought I would check and send you the errors I got and hopefully you would recognize and point me in the right direction for finding what is broken. I uploaded the servertest file to the domain but I can't tell which should be turned on or off. The domain is www.puppypatchlabradoodles.com

this is the error
Your form could not be submitted for the following reason(s):

Warning: [ err 2/line 248D:\Websites\www.puppypatchlabradoodles.com\owner-application\fbapp\php\mailer.cls.php] mail(): Failed to connect to mailserver at "smtp.alentus.com" port 25, verify your "SMTP" and "smtp_port" setting in php.ini or use ini_set()
Warning: [ err 2/line 45D:\Websites\www.puppypatchlabradoodles.com\owner-application\fbapp\inc\utilities.inc.php] error_log(D:\Websites\www.puppypatchlabradoodles.com\owner-application/storage/fb_error.log.php): failed to open stream: Permission denied
Warning: [ err 2/line 84D:\Websites\www.puppypatchlabradoodles.com\owner-application\fbapp\inc\utilities.inc.php] error_log(D:\Websites\www.puppypatchlabradoodles.com\owner-application/storage/fb_error.log.php): failed to open stream: Permission denied
Failed to send an email to "puppypatch@shaw.ca".

I have only seen one other forum post for a similar problem but I am not saving to a database so not the same. I am just sending the email
Do you recognize this error? Any help would be appreciated. Thanks

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