Form disappears after it is submitted...

User 407558 Photo


Registered User
36 posts

Hi, I have just re-designed a form on my website and when I click submit the form disappears. There is no confirmation message and no confirmation emails. Please help!

I am using the latest release of WFB on a server with php 5.4.

The form is at http://www.unitedkits.com/contact/index.php

I can gladly provide any other info that is needed.

Many thanks, Paul.
User 103173 Photo


VP of Software Development
0 posts

Your server is running PHP 5.2.17 but PHP 5.3 or higher is required.

http://www.unitedkits.com/contact/email … ertest.php
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User 407558 Photo


Registered User
36 posts

I'll check with Just Host. The cPanel lists PHP 5.4.24 but I bow to your information.
Thanks for the quick reply too!
Always great service here.
User 407558 Photo


Registered User
36 posts

Hi Scott,
JustHost were adamant that the server was running PHP 5.4.24 despite the evidence from your test showing 5.2.17.
However it now appears that the php.ini file had been corrupted and once re-installed everything is working as it should.
Really grateful to your speedy response.
Yet another satisfied CoffeeCup customer!
Cheers mate, Paul.

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