•Failed to read or decode form...

User 2022579 Photo


Registered User
9 posts

I tried uploading it three times. How is it getting corrupted and how do I fix it?
User 103173 Photo


VP of Software Development
0 posts

Bill Morin wrote:
I tried uploading it three times. How is it getting corrupted and how do I fix it?

Probably something to do with your FTP program. Have you tried publishing the form to S-Drive?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2022579 Photo


Registered User
9 posts

I don't even know how to use S-Drive. I use Filezilla for FTP.
User 2022579 Photo


Registered User
9 posts

Could the problem be that I recently downloaded the newest version of the software but opened and edited a saved file created with an older version of the software???
User 103173 Photo


VP of Software Development
0 posts

Bill Morin wrote:
Could the problem be that I recently downloaded the newest version of the software but opened and edited a saved file created with an older version of the software???

I don't think so. If you want to open a support ticket and send us your .fb file, we can look into it for ya.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo


Senior Advisor
20,181 posts

Try reinstalling Form builder.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2082484 Photo


Registered User
8 posts

Now, NONE of the forms that I have made are working. They all have been.....? No sure when this changed or what changed???

Any ideas?
User 103173 Photo


VP of Software Development
0 posts

Steve Cripple wrote:
Now, NONE of the forms that I have made are working. They all have been.....? No sure when this changed or what changed???

Any ideas?

Need more info Steve. What is not working? Details, details, details... ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2082484 Photo


Registered User
8 posts

I have about ten forms on different websites...I get the same error message after hitting the submit button...

"Failed to read or decode form configuration."
All of the forms have been working, now they are not.
I have re-published the sites, checked the permissions and no luck...

Here are a couple of the sites...

http://www.ovmp.org/contact-us.htm
http://www.golfovmp.com/register.htm
And all of the order form pages at this site...http://www.shopovmp.org/

Any ideas?
User 187934 Photo


Senior Advisor
20,181 posts

Try re-uploading your forms to your host.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.