Error Code for Mailchimp when testing...

User 506977 Photo


Registered User
8 posts

Thanks for your response Eric.
Here is the link to the form http://www.highnetworth.store/testform.html
I also had a look at the php file that contains the api key, audience (list) key and field matching and all looks correct.
One thing I did notice in the php file is it contained information for an address field which is not in my form.

Mike
User 187934 Photo


Senior Advisor
20,181 posts

Have you tried manually deleting all files off the server and re-uploading?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 506977 Photo


Registered User
8 posts

I have multiple times. Every time I make a change to test, I delete the old files and folder before uploading again.
I paired the form down from multiple fields to only 3 to eliminate some possibilities but same result.
No data shows up in MailChimp.
I started a support ticket and uploaded my form config php file.

See what comes back.
User 187934 Photo


Senior Advisor
20,181 posts

The Support Topic is probably the proper thing if there's some bug. Can you share your project file?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 506977 Photo


Registered User
8 posts

What project file are you looking for?

Mike
User 2699991 Photo


Registered User
4,782 posts
Online Now

Mike Hampton wrote:
What project file are you looking for?

Mike

The one you are using to make your form with
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS
Contact Me For One To One Assistance
https://alphathemes.coffeecup.com/forms … an%281%29/
User 506977 Photo


Registered User
8 posts

I sent my project file to the support team and they used it to create the form on their (cc) server and it worked fine.
Still won't work on my server (in motion hosting). Talked to hosting tech support and they are at a loss as to why it won't populate mailchimp.
If I create a form in mailchimp and copy the html it gives me and paste into my site it works fine. My woo Commerce check out works fine as well. Both populate the mailchimp list fine.
No error log is ever created. Everything seems to work and even the confirmation emails go out from form builder but no date ever shows up. It's like it goes in the bit bucket never to be seen.
I told form builder to create a csv file and that works fine as well.
Site is running php 7.3
Pretty frustrating.
Mike
User 506977 Photo


Registered User
8 posts

Update.
Took site back to php 7.0 and still nothing in mailchimp.

The site is also https. would that make a difference?
User 187934 Photo


Senior Advisor
20,181 posts

That's strange.
I'll look at my mailchimp example when I get a chance.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 506977 Photo


Registered User
8 posts

Sent all my files to CC support yesterday and am waiting to hear back.
In the mean time, I tried my form on a non secure site on the same server and still no luck.

I would think it has something to do with the server/hosting but the html generated by mailchimp and pasted into my site works fine as does my woo commerce.

I'll report back when I hear from CC support who by the way have been great to deal with.

Mike

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.