Contact List giving me error - Post...

User 2055394 Photo


Registered User
34 posts

First time using a contact list. Followed the directions located here:

http://www.coffeecup.com/help/articles/contact-lists-in-web-form-builder/

It says the format is something like:

sales:name<you@domain.com>

I followed it just as it stated and made one of my selections as follows:

Main Street:Main Street Location<ctauto111@att.net>

When I test the form it gives me an error stating it 'doesn't contain a valid value'.

When I hover over the little question mark next to the option of contact list it showed to type it as below:

Main Street:ctauto111@att.net

When I changed it to the above, it worked! However, I want it to say the 'name' and not the email. I've tried this twice and getting the same results. Any help would be appreciated.
User 187934 Photo


Senior Advisor
20,271 posts

Remove the spaces from the name.
Main Street:Main_Street_Location<ctauto111@att.net>
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 38401 Photo


Senior Advisor
10,951 posts

There should be a space between the name and the left bracket <
User 2055394 Photo


Registered User
34 posts

Ok I will try these later today. What's funny though, is that in the example given via the link by CC, they have spaces in their 'name' and no space between the 'name' and the left bracket.
User 187934 Photo


Senior Advisor
20,271 posts

I would open a support topic and see if their validation scripts are setup wrong.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2055394 Photo


Registered User
34 posts

I tried inserting a space before the bracket but that didn't work.

When I removed the spaces in the 'name' and used dashes (ex: Main-Street-Location) that worked.

Either this is a bug and CC needs to fix it or they need to correct their instructions on how to do it.

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