Confusion on files to upload... -...

User 352945 Photo


Registered User
21 posts

Well... I know which files need to be uploaded, but I struggle every time I make a form with "HOW" and "WHERE". Form Builder puts some files in a folder, some outside that folder. Do upload just like that? Or do I upload all the files independently outside of folders. ie: Import the one file outside the folder, then open the folder and import those files? Bit confusing. Thanks
User 539803 Photo


Registered User
2,156 posts

I guess from the wording you are NOT publishing to SDRIVE.

If so go to File > export .> Manual server set up.

and the files you want to upload are in a folder a layer further than expected, your looking for a folder thats for EXPORT

You might also like to add here if you are using the form in VSD or HTML editor

In VSD you can add the folders within the program to simplify things for you, not sure about HTML editor as i dont use it.

Started using CC VSD in January 2009, I don't do HTML code, Sales from CC site exceeding expectations taken me out of semi-retirement
Hosted FREE on CC S DRIVE www.chauffeurdrivenluxurycars.co.uk
My new VSD & SCCP site Oct 2011 www.deloreanjewellery.co.uk
My friendly window cleaner www.mwcwindowcleaner.co.uk

User 38401 Photo


Senior Advisor
10,951 posts

When the program creates the files it puts them all inside a folder that ends with _export (named for whatever you named the file). You need to upload the files "inside" that folder as they are. Not the _export folder, just the stuff inside it just as it is. Make sure to upload that to the location of the page your form is on and you should be set to go.

If you're using HTML Editor you would upload these manually, if VSD then definitely follow what Viv is saying to do to add them. Hope that helps and GL :)
User 2754713 Photo


Registered User
4 posts

I'm having an issue with exported files from all the CoffeeCup programs I own, in that I don't understand where their destination is. I am having real trouble in pasting them where they're supposed to go. Apparently, I don't know. I've been playing around with moving these files in different directories, and nothing seems to give me the results. Funny, though, I did manage to succeed in placing the files/folders in the right place. Then, I made changes to my form, exported it again, and placed it in the same folder where I did the first time, and I got negative results the second time around. I'm getting really annoyed with this software. I need help. And fast. I'm about to pull my hair out.

- Fabiana -

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.