I can't get the form to submit on my web site. I get the following error:

Your form could not be submitted for the following reason(s):

Please enter the code you see on screen.
Warning: [ err 2/line 391/config.cls.php] session_start(): open(/var/lib/php/session/sess_nck7mmtsn5r1r3144rbq81n9b5, O_RDWR) failed: Permission denied (13)


I have entered the correct code on screen and have put all my code where I was instructed to, including the CAPTCHA code.

Thank you.

There can be 2 possible issues here:

1. This issue could be caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.

2. That could be caused by PHP Sessions not being enabled on your server. All you need to do is contact your hosting provider and have them enable PHP Sessions and your form will start to work.

Alternatively, if they cannot enable PHP Sessions, you can publish to S-Drive as our servers do have PHP Sessions enabled.