I recently modified a form that I had used successfully before installing Windows10. WFB seemed to behave normally but when I went to upload the revised form to the server I repeatedly got the an error message warning me that I had "chosen" to send a confirmatory email and needed to provide the missing information.

So far I have been unable to avoid this error message, meaning I can't upload the form. WFB won't let me. I've tried turning on the option that would just reply via a notice on my homepage, but WFB still wants an email address. At the top of the email template screen it says that an email is supposed to be sent to the person that uploaded the form, but I am unable to insert a text field reference into the dropdown box, or put anything else in the box, for that matter. I tried reinstalling WFB but I get the same problem.

Any suggestions?

Mike Ramirez

Hi Mike,
In the Settings select "No Email template selected" if you don't want to send an email and select one of the other methods of saving the data. Otherwise select an email template.

The problem is deeper than that, it seems. When I test the form (prior to upload), the test version doesn't honor the placement of the items in the form. To double check I opened up the last good form I used on my website and I got the same result. So for whatever reason the program has stopped compiling correctly. I guess my next step is a complete deinstall (as opposed to just running the installation again).

I did see some posts about this in regards to the HTML Editor, and a reference to CCleaner, but I noticed that CCleaner doesn't make reference to WFB when I bring it up, do I need to use it?

Mike

You might want to open a support topic as the gurus can help you out if you have corrupt file. I would first try uninstalling and then reinstalling.