Can't enter phone numbers? - Post ID...

Dec 31st, 2013 at 12:03 AM
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paintbrush
Ambassador
3,816 posts

Whenever someone tries to type a phone number in this form:
http://www.agingtransitionsstlouis.com/ (scroll to bottom of page)
this error comes up: "please specify a valid phone number".

Can anyone tell why the phone fields won't work?
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Dec 31st, 2013 at 12:19 AM
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Scott Swedorski
VP of Software Development
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Under the Phone Number Properties, what did you set the option to (US, UK etc.)?
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Dec 31st, 2013 at 01:44 AM
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paintbrush
Ambassador
3,816 posts

US.
Could some CSS or JS outside of the form cause a conflict?
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Dec 31st, 2013 at 06:41 AM
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SadDuck
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2,958 posts

Just enter the numbers, no dashes ! Works good for me. :cool:
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Dec 31st, 2013 at 08:49 AM
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Scott Swedorski
VP of Software Development
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Worked for me as well using the US format with no dashes.
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Dec 31st, 2013 at 09:49 AM
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paintbrush
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That's interesting. I've always typed the dashes on other CCFB phone fields....
I'll make a note on the form.
Thanks for finding that – I never would have thought of it. :)
I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
Dec 31st, 2013 at 09:55 AM
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Scott Swedorski
VP of Software Development
0 posts

paintbrush wrote:
That's interesting. I've always typed the dashes on other CCFB phone fields....
I'll make a note on the form.
Thanks for finding that – I never would have thought of it. :)

Mobile phones do not have a dash on the dial pad, so that is why the character is not allowed. It is also not valid in the HTML5 specs. If you want to allow the dash, use a Text Field instead.
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Dec 31st, 2013 at 10:10 AM
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paintbrush
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3,816 posts

So I need to go back through all the forms I've made and take the 'hints' off of them? ( 000-000-0000 ) :o
...not how I wanted to start a new year :lol:
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Dec 31st, 2013 at 12:03 PM
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Eric Rohloff
Senior Advisor
20,271 posts

Do it before midnight and you can end the year with it.:lol:
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Dec 31st, 2013 at 12:20 PM
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paintbrush
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3,816 posts

I'd rather end the year with something over ice :P
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