Auto-response message being sent from...

User 2528692 Photo


Registered User
11 posts

I'm not quite sure what my intent has to do with function but the form will be used for a survey and I would like the recipient to know who the message is from.
User 187934 Photo


Senior Advisor
20,271 posts

Enter the email this way.
Bob Smith <TCE@sandy.canvasdreams.com >
or there's this approach
http://www.coffeecup.com/help/articles/ … m-builder/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2528692 Photo


Registered User
11 posts

If go into the config php and set the from as just an email then that email will appear as the sender.

However, if I input Bob Smith <info@email.com> then the email will appear as bob@email.com why is that?
User 187934 Photo


Senior Advisor
20,271 posts

You don't need to alter the scripts. Enter into your settings in the form builder.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2528692 Photo


Registered User
11 posts

Yes i'm aware I can enter it in the form builder as well. However, entering it in either place in the format Bob Smith <info@domain.com> does not have the desired effect.

The email reads as from bob@servername.hostingcompany.com however if I enter only an email info@email.com then it sends from that email.
User 187934 Photo


Senior Advisor
20,271 posts

I would open a support topic. It may be a server issue. The CC gurus can help you easier then I can by checking out your setup. Post back when you hear anything.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 38401 Photo


Senior Advisor
10,951 posts

You need to enter just the email address in the From field of the settings. I don't believe you can put the Name in also if I recall correctly. You do that for the drop down lists, but I don't think it works that way in the From fields of the form settings. just add:

david@mysite.com

And see how that works, that should have no issues.

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