I have a form that is populating the database and sending an email to the recipient. However, the attachments are not arriving with the email nor are they being uploaded to the "files" folder. I don't care which way the attachment is being saved. Either would be fine. I tried 755 and 777 permissions on files folder. It is a linux server. (I use other forms that do upload to server but with a specific path to a folder so not a restriction.) I set the size to 8100kb. I tested with small pdfs. Pdf is one of the extensions noted in the allowed types. Field options checked are Save to server and attach to mail.

What am I doing wrong? Thanks.

You may need to change permissions on the storage folder itself or even the next folder up to 755 or 777 and not just the files folder itself.

The files folder is in the root. Should I not have made it there?

No, it cannot be in the root. It is a sub-folder of STORAGE. That is the location for all CSV uploads, MySQL temp and file uploads.

Here's a screen shot of one level up that contains root. Can you point me in the right direction? Thanks

Probably the public_html folder.

yes... that is where I put a folder and named it files. There is nothing there called Storage..

ah.. I see. It is in your folder.

You are not uploading your form then correctly. The storage folder is in the _Exported folder that was generated when you exported your form. Everything in that folder needs to be uploaded to your server.

OK... so the files are getting to the server, in a folder called files inside of the forms storage. But they are not being attached to mail. Will changing permissions make a difference?