I know support doesn't support this, so I thought I'd try this forum.

I've tried uploading these forms to my "Deluxe Hosting Account" on GoDaddy via FTP. I'm writing to a GoDaddy MySQL DB.
I reset my hosting account since we aren't using it to host our old website. I set it up for Linux without WordPress. Right now it's there for nothing but hosting one of my CoffeeCup forms.

What's happening is
1) The form comes up and I can fill it out/submit
2) The browser switches to the PHP file generated in the root
3) The data is written to the table (which was created by the form)
4) That's it, it just sits there with that the url to that root php file in the browser in the address bar, no confirmation page. I even tried view source and it's literally a blank page nothing in the header or body.

Troubleshooting
I tried changing the security on everything related to the form to (755) The world has execute. No change.
I'm at a loss as to what to do.

Since PHP is executed server side I don't see how it could be my browser but none the less I tried IE11, Firefox, Android browser all with the same results.

I've deleted the exported folder and exported a clean setup of files but that didn't help.

I think I even tried turning off the database connectivity at one point but it was so late I don't remember for sure,althought that part is working so I don't think that's it.

I'm hoping someone has some experience getting these to work on GoDaddy.

I have no problem resetting my account again and using IIS or adding WordPress to my Linux setup I don't care. I just need this to work.


I had the old one working on a subdomain on GoDaddy at one point but I had to make a change to the confirmation page to add a different link which would not take effect no matter what I did. So I built the form again from scratch. A bug in the software I guess. Anyway I tried publishing that old one but that one doesn't work either.

I'm at a complete loss, please help.

Thanks,

Kenny

Which version is your Web Form Builder do you have?

Do you have a link to your form? I have built websites for other that on Go daddy, I have no troubles with them working.

Does your host have these things enabled?

PHP 5.3 or higher
cURL extensions
PHP sessions enabled
PDO Module Installed

They must be on for WFB to work. I have GoDaddy as well and all of my forms work as expected.

What other setting are you using with your form besides MYSQL? Are you using spaces in the form name? Can you share a link to your form?

Sorry for the late reply I have Form Builder 2.5 Build 5437.
I just bought it Friday so it should be the latest.

I had spaces on the name in settings->General I just removed the, saved and exported that didn't seem to help.
I previously did a save as to remove the spaces in the filename to change the title of the page.

As far as GoDaddy hosting, I reset the account to defaults, opted out of WordPress and created the database didn't do anything else. I'll take a look at the settings mention if I can find them lol
PHP 5.3 or higher
cURL extensions
PHP sessions enabled
PDO Module Installed

I never actually used their hosting before Friday. I added it to our account for our UK web developer and have him the ability to access. But that web site was since moved away and we were still payed up.

Thanks for the suggestions.

Form is http://survey.utmusa.com/

-Kenny

PDO was enabled
PHP is version 5.4 (lowest version available)

I don't see any option to enable or disable php sessions.

As for curl I think I installed it:
WARNING: "pear/Net_Curl" is deprecated in favor of "pear/HTTP_Request2"
downloading Net_Curl-1.2.5.tgz ...
Starting to download Net_Curl-1.2.5.tgz (8,000 bytes)
.....done: 8,000 bytes
install ok: channel://pear.php.net/Net_Curl-1.2.5

No change in problem

Only other setting is the confirmation page that was there, with one change to the end of it but I know the works fine.
But for the sake of argument I did reset the confirmation to defaults but that didn't help.

I think you may have your files setup in the wrong locations. Your form is named index.html and it's inside the same location as your UTM.php.
I would redo the export and add the files inside the UTM_exported to your site and then add the iframe code provide by the form builder to your index.html page.

I removed the ".." in front of the /utm.php so it would look in the same folder.

That said I had tried uploading the directory structure output by the software and that didn't help. I'll try it again with all the other changes lastnight and see what happens.


Out of curiousity why is the file name in WBF the title of the page? I would think the name of the form in Setting->General would be the title of the html page.

Anyway on my way to the office I will test the default file structure structure shortly.

As far as the index I don't want this subdomain to serve anything except the form that's why I had renamed. I'll try linking directly to the default ouput name as well.