Adjust form feedback report? - Post...

User 245356 Photo


Registered User
52 posts

Still trying WFB, and it is looking like what I need. Now that I have the test form up and working my issue is with the confirmation message I get back that "Someone has filled out a form" (this is coming from the coffecup email address to me.

The data is not formatted in a very elegant way. For example a field titled "Your Name - (Who is this gift certificate from):" comes back as:

Your Name (name entered is placed here)

- (Who is

this gift

certificate

from):

Is there a way to widen the column, or stop the word wrap as some of my input labels are quite long, making the report very long, for very little actual data?

Many thanks,

Kenneth
User 103173 Photo


VP of Software Development
0 posts

The reason that the email is coming from a CoffeeCup address is due to the configuration you have in the software. To fix this, go to the Settings > Email Notices and in the FROM box, you need to place the email address element name. It should be somethng like [email]. This will make the email message come from the address entered into the form.

If you make the email address optional and someone does not enter one, then it will default from our address as it has to be sent from something.

To customize the message, go to the Settings > Email Notices > Configure Email Message and remove the [form_results] block. Now manually insert each element from the bottom of the dialog and format them with the appropriate HTML you would like to use.


Clear as mud? :-)
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User 245356 Photo


Registered User
52 posts

Scott:

>To customize the message, go to the Settings > Email Notices > Configure Email Message and remove the [form_results] block. Now manually insert each element from the bottom of the dialog and format them with the appropriate HTML you would like to use.

In theory I understand what you're saying, but "format them with the appropriate HTML..." is way over my head. I do have full versions of VSB and CC HTML Editor, but I'm afraid the HTML part is beyond my limited capabilities. Any chance you could give me an example of how one of the fields (for example the text3 field which "Your Name" could be coded?

Sorry for being so thick.

Kenneth
User 103173 Photo


VP of Software Development
0 posts

Kenneth Smith wrote:
Scott:

>To customize the message, go to the Settings > Email Notices > Configure Email Message and remove the [form_results] block. Now manually insert each element from the bottom of the dialog and format them with the appropriate HTML you would like to use.

In theory I understand what you're saying, but "format them with the appropriate HTML..." is way over my head. I do have full versions of VSB and CC HTML Editor, but I'm afraid the HTML part is beyond my limited capabilities. Any chance you could give me an example of how one of the fields (for example the text3 field which "Your Name" could be coded?

Sorry for being so thick.

Kenneth


You do not have to get real fancy here. Just something simple like this:

Customer Name: [name_field]<br>
Email Address: [email]<br>
Their Comments: [comments_field]<br>
Their Website: [url]<br>

You can even format the information a little more:

<b>Customer Name:</b> [name_field]<br>
<b>Email Address:</b> [email]<br>
<b>Their Comments:</b> [comments_field]<br>
<b>Their Website:</b> [url]<br>
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 245356 Photo


Registered User
52 posts

Scott:

Outstanding! I'll give it a shot.

Sincere thanks!

Kenneth

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