Need assistance - Post ID 3178
I work very long hours and only have weekends to work on my website. I was disappointed when I tried to call Coffee Cup today (Saturday) and found out they do not have tech advice on weekends. I went back and it DOES say only Mon.-Fri. on their 'contact us' page.
How is a person like me able to speak with a person when they are only open Mon-Fri? I was hoping the manual I purchased had the actual programs help instead of just code. I am a manual person. I looked for hours on the help pages in the software and online and could not find my answwer.
Is there anyone proficient with Coffee Cup that wouldn't mind assisting me on weekends? Once I learn the software, no sweat I'm sure.
I have found the forums very useful...often more so than "live help lines" because the printed word is more stable that spoken.
Each time I have had a problem or question a very qualified person from Coffee Cup or an advisor has responded sometimes within minutes, certainly within a day or so. Most often someone else has had the problem and the answer is already posted on a forum.
My suggestion is to "lurk" in the forums assigned to each software package as a learning device even before you have a question. Should a question arise, do a search for a post on that particular topic. If nothing found, then articulate your question as specifically as possible and someone will respond, if you check the box at the bottom of the post on the forum you will get an email telling you when someone responds.
a Coffee Cup user and advocate of online help systems...
So far I have got the front page fairly done but I cannot find specific details on how to make my links from page to page. I was hoping that someone out there might allow me to e-mail them my test website and ask questions while it;s in front of both of us.
This is my first attempt at something like this and I feel so inadequate.
Thanks again for replying to me. I appreciate a friendly voice.
Did you find the online tutorials here?
http://www.coffeecup.com/designer/help/ … _Text_Link
~ Fe Pixie ~
Feel free to email your page to me if you like, however, it would be easier to see it online at your host site. What CC software are you using?
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