That would have no impact on the software. Probably has to do simply with the fact you are on a 64-bit system. Have you tried this:

1. Right-click the program .exe file and select Properties .
2. Click the Compatibility tab.
3. Select the Run this program in compatibility mode for checkbox and select Windows XP .
4. Click OK

I was locking up regularly and did two things. I don't know which - if either did it, but -

I right clicked on the shortcut icon.
I went to properties
I clicked the "compatability" tab
I checked two boxes:
I checked the "run this programin compatability mode for XP (I have Windows 7)
I checked "Run this program as an admistrtor"

Hasn't locked up since and I've run about 15 sitemaps since, where it was locking up almost every time.

Good luck all

those are the steps with many old programs like coffecup's. i'm vista 32-bit and already tried that. i also did a fresh install on a powerful, dumbed-down laptop (absolutely nothing running yet but basic os) and it still wouldn't work correctly. sitemapper 5.0 build 192 continues to work flawlessly.

i'm almost ready to upgrade my desktop to a win7/64 and will post again with my own experience after i finish saving my money and do another test

Steve - Thanks for posting this... And you're right, either action/or both together, could have solved this issue for you. It seems to go either way with Windows

i should also add that all coffeecup software is amazing. i've used and/or tried them all (the html editor was my first and that this is the first and only issue i've ever had with coffeecup's software.

i added this because my last post sounded a bit debbie downer

I am also having these problems, are most people using vista like me?
Setup: Intel Core 2 Duo, 2gb Ram, WIndows Vista 32bit Home Premium, sorry can't remember the speed of the processor.

But I do think I have found a work around which does seem to work more often than not, and I do get alot less lockups.

First of all set the compatability to Windows NT 4.0 (Service Pack 5) (Seems to lock up using XP Compatability)
Secondly when entering the URL, I find that I get more lockups when I put http://www.dazzyscds.co.uk,
but I have found that you get alot less lockups when you put in http://dazzyscds.co.uk (missing the www's out).
9 times out of 10 this works for me, it's not a true fix as you still get the odd lockup, but this is alot less than if I put the www's into the url, where 9 times out of 10 sitemapper locks up.
I hope this helps some of you out there who are struggeling with this issue.

Daz.

gday all,

I have a similar problem 195 found 79 in queue - not responding
32 bit Vista - new to Sitemapper - bought today 3/12/11
I used the trial version previously on a couple of other sites - no probs
(Though both were much smaller - does size matter?)

http://www.c-a-network.com

ooroo RoB

Hiya Rob,

Have you tried the Run as Admin fix yet? If not, scroll up about 5 or so posts and you will see instructions on how to set that for your programs (sometimes many of them need this with Windows Vista and 7). Let us know if that fixes your issue or not and also if not, please try uninstalling, redownloading and reinstalling. Good luck on it

G'day again

That worked, I ticked only the "compatibility" tab (I'll try admin only later for fun) found: 281 Q: 0 and the bit I really like - 19 errors I didn't know I had.

The next prob (which is sorta related ) is [preview] couldnt find the saved page. In explorer the Sitemap directory looked empty until I checked "compatibility files"

I can open the sitemap.html directly in Firefox and it looks stunning (corduroy robot) but when [Preview] opens Firefox I get 'File not found'

I'm sure there is another simply explanation like the one that fixed the stalling.

btw: One of they joys of using CoffeeCup software is integration, especially to your ftp program. when I hit [upload] I was pleased (but no longer surprised) to see all my sites available and selectable with one click.

many thanks RoB