It's happened twice now, but after a whole night's work, I went to save a project I'm working on and Responsive Site Designer crashed resulting in the save file to be corrupted and irreparable. Yes, I make copies and do rename saves, but I started to trust it again, saved less frequently and learnt my lesson bigtime tonight. I HATE losing hours of work.! Beware !

That most certainly should not be happening Giles. Please open a support ticket and send us a link to the project file and I should be able to recover it for you. If you can, please give a bit of a context of what you were doing exactly when the crashed happened (adding images, undo, adding a breakpoint, etc.) as that helps us narrow down where the issue might be isolated to.

Happened to me when I was trying out RSD for the first time. My OS was Mountain Lion, and all worked fine except for when dealing with text and fonts. Then BOOM, a week's work gone, and the five back up files were also corrupted.

I hesitatingly updated to Mavericks, because Adobe software tends to stop working with every Mac OS update. But luckily I did not lose a single App. and all is well now.

If you have the same OS then that may be the issue.

Hi
I too have had a past problem the same as this but not with RSD.
The embroidery software I use "Wilcom" used to do exactly this with the same message.
The software would make autosave copy's to a backup folder, if the software ever crashed the file which was being worked on would disappear from it's original folder. I would need to retrieve the backup copy but it wouldn't open and gave the same message as the picture in above post.
This used to happen all the time, but stopped around 2 years ago, not sure if it was the update to the software they released or something to do with Kaspersky Antivirus, on some of several uninstalls, installs the antivirus was seeing it as a problem, I disabled it while installing and had to add some sought of exception, I can't remember exactly.
This was all on Windows 7 64bit

Hi,
I'm going through RSD for the first time. I'm adapting the Visions template, saved it with a new name and twice now, after getting resources and pages the way I like them, when I exit out and try to open the file-- it tells me the file is not a valid project or is corrupted. When I double-click on the file from Windows Explorer, it just tells me its an invalid file.
Ver 1.5 1419

Thanks.

Please open a support ticket Kevin and send us your project file and we should be able to repair that for you. When you open the ticket, please also explain a bit of the last task you were working on when you exited the software.

Great. Thanks much!

I have had this crashing 3 or 4 times when saving work and the file is corrupted in the last week in build 1492. I assumed it is because I caused the error with my imputs. I went back to previous version and worked on it again and got past the problem but making different changes I had the crash on save again.

oops, I "missspoke" I am using build 1419

this weird double menu screen just appeared when moving back to desktop RSD is on. If you want me to send a crash report I can do that for you.