RSD v2 beta hanging - Post ID 269804

User 2783798 Photo


Registered User
17 posts

Have only started using beta but have had a few times where it goes unresponsive for 60 to 90 seconds.
e.g
1.) 90 secs waiting for files window to open when saving as
2.) 60 secs hang amending a box shadow
3.) 90 secs creating component from selection
User 103173 Photo


VP of Software Development
0 posts

Well that is no good! :)

Please give this a try:

1. Right-click the application shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 3 is selected.
5. Click OK.

In the end your settings should match this:
https://www.coffeecup.com/files/predefined/run-as-admin.png

Now try and open the software. Hopefully this has fixed your issue. If it does not, open a support ticket and we can try a few other things.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2783798 Photo


Registered User
17 posts

Thanks,Scott trying that now
User 2783798 Photo


Registered User
17 posts

Opened support ticket
User 103173 Photo


VP of Software Development
0 posts

John Phelan wrote:
Opened support ticket

I don't see one opened yet, but will respond as soon as one is created.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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