RSD lost my images - I think!!! -...

User 2526084 Photo


Registered User
65 posts

v2.5 build 2349

RSD does some strange things from time to time and control Z doesn't always get you out of trouble.

I had been working on updating the H1 tags on all my wbepages and some other paragraph text amendments. However, did not do any changes to my images or my project resources.

When I finished my last page, I went back to my home page to find several of my images had vanished?

This is the page before I started my update:
https://www.onsafelines.com/cc/cc-rsd-1.png

This is the page after I finished my update:
https://www.onsafelines.com/cc/cc-rsd-2.png

The pictures are still there, but their height has been reduced from 200px x 200px to 200px x 4px!!!
https://www.onsafelines.com/cc/cc-rsd-3.png

If I click on the now very narrow images to try and restore them in the design view, it's not possible as the there are now no elements in the design window, it's totally blank!!!
https://www.onsafelines.com/cc/cc-rsd-4.png

I have had this happen a few times now and always had to revert to a backup and start again. Today, if there is not a fix, it's an afternoons work down the pan...

Anybody been able to fix this issue?
User 232214 Photo


COO
827 posts

I am sure nothing is lost and there is a rational explanation for this :)

If you can attach the project (or provide a download link) I will have a look at it. You also could open a support ticket for this here:

https://www.coffeecup.com/help/myroom/

The future of web layout has arrived and it's called CSS Grid. CoffeeCup helps you to get ready with a free guide, the Grid Builder app plus cool demos & themes.
User 2526084 Photo


Registered User
65 posts

Hi Bob,

Zipped RSD file and attached it to the support ticket.
User 2526084 Photo


Registered User
65 posts

Update - Bob managed to recover my images and has added a fix in the next release, which I got to do some early beta testing on :)

Well happy with the customer support. :D

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