I have a site that has a lot of equipment manuals in pdf format. I have one manual that will not open - have redone it many times downloaded it from the manufacturer and it still will not open when I upload it to my site.
https://houstoncoolpools.com/pool-equip … nuals.html
Pentair Bioshield UV System - under Sanitation systems
I have done this hundreds of times - I don't get it. Using Coffeecups FTP
Thanks for the thoughts in advance
Byron
Byron Tipping
Registered User
1,584 posts
Byron Tipping
Registered User
1,584 posts
Have tried renaming and saving to different places. It will open when I download to my computer but not when uploaded to the site
Thanks
Byron
Thanks
Byron
Inger
Senior Advisor
14,461 posts
We can't just guess here, you need to check:
1. if the file is in a folder called pdf (lowercase)
2. if the file name is spelled exactly the way the link says, with the dashes and the lower and upper case letters exactly like the link expects.
3. if it is the correct file, with the expected contents.
4. if the file was actually uploaded without problems. Check that the file size on the server matches the local file size.
1. if the file is in a folder called pdf (lowercase)
2. if the file name is spelled exactly the way the link says, with the dashes and the lower and upper case letters exactly like the link expects.
3. if it is the correct file, with the expected contents.
4. if the file was actually uploaded without problems. Check that the file size on the server matches the local file size.
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Phil Dias
Registered User
260 posts
I get this if it helps.
Inger
Senior Advisor
14,461 posts
Phil Dias wrote:
I get this if it helps.
I get this if it helps.
Yes, that helps the guessing game about the problem here.
I didn't get any message, just an open empty shell of a pdf reading document. But what Phil got could hint about my number 4 above being the culprit, or even a number 5: Check if the file has been correctly converted from whatever-it-was to pdf.
Ha en riktig god dag!
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Inger, Norway
My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Eric Rohloff
Senior Advisor
20,193 posts
Is it the same as this one? Try downloading it again and rename it for testing
https://www.pentair.com/content/dam/ext … ieldOM.pdf
https://www.pentair.com/content/dam/ext … ieldOM.pdf
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Byron Tipping
Registered User
1,584 posts
Thanks guys will check on this
Byron Tipping
Registered User
1,584 posts
Inger - all questions checked out ok
Eric - this is the correct pdf from the manufacturer. As you can see there are probably over 40 pdfs of this site alone. I'm completely stumped
Thanks
Byron
Eric - this is the correct pdf from the manufacturer. As you can see there are probably over 40 pdfs of this site alone. I'm completely stumped
Thanks
Byron
Eric Rohloff
Senior Advisor
20,193 posts
Try manually deleting it off the site and ftp it with a different program or cpanel file manager.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Frank Cook
Registered User
1,536 posts
In the main menu of DirectFTP it might be worth trying Actions > Transfer Mode, and choosing Binary instead of Auto or ASCII. Not all PDF are encoded in the same way, and I'm wondering whether there is something unusual about this one.
Frank
Frank
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