Logo not showing

User 1969671 Photo


Registered User
5 posts

Hi, loving RSD (convert from VSD)
Have designed this website for the local Medical Centre. I started with the pre release and no logo images were displaying so I checked the index file with HTML Editor and noticed the image details were missing. So with my limited HTML coding knowledge corrected it and it worked. I now have the latest version and thinking my image problem is solved but it is sort of. Current site loads and has all the correct layout and fonts when viewed on an iPhone6+. But when I view it on Firefox I am missing my main logo on each page. Tried 3 different PC to view the site with IE11 or latest Firefox. One PC has IE9 and it shows the site as it should.
Question...why is it showing up different on different Browsers? Is it me or the browser fault
site is www.rakaiamedical.co.nz
User 2484360 Photo


Registered User
3,293 posts

Hey Tyrone,

Can you open a support ticket and attach your project so that we can take a look?

Also, do not forget to bring a bottle of that wine, we get thirsty you know. :P

Thanks!
User 232214 Photo


COO
827 posts

Tyrone Burrowes wrote:
Hi, loving RSD (convert from VSD)


That's great to hear :)
Tyrone Burrowes wrote:
when I view it on Firefox I am missing my main logo on each page. Is it me or the browser fault

We've been able to replicate this, no need for the project file. It seems related to a specific combination of your images setting and Firefox (or high-res displays). It should be working in the next version update.

In the mean time, you can get it to work by removing the current image. Then add it again and make sure to not change the image at any of the breakpoints (right now you seem to swap the image at a 1582 px breakpoint, might be by accident).

Thanks for letting us know :P
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User 1969671 Photo


Registered User
5 posts

Bob Visser wrote:

In the mean time, you can get it to work by removing the current image. Then add it again and make sure to not change the image at any of the breakpoints (right now you seem to swap the image at a 1582 px breakpoint, might be by accident).

Thanks for letting us know :P


Thanks...I think half my issues was not knowing enough about the breakpoints. A good lesson!! All sorted now

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